Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Willey

La Mesa,California

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Promoted four times at most recent job and earned achievement pins for 100% performance scores.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
04.2023 - 09.2024
  • Provided an exceptional first impression of the restaurant, paying personalized attention to each guest.
  • Took orders and worked with POS system to place orders, manage bills, and handle complimentary items.
  • Stayed diligent about refills and special requests, ensuring the comfortability of all patrons.



To-Go Specialist

Olive Garden
02.2023 - 09.2024
  • Utilized knowledge of the menu to solidify the accuracy of all orders.
  • Collaborated with kitchen staff to ensure timely completion and hasty distribution.
  • Used POS system to total customer purchases and receive payment by cash, credit, debit and voucher.

Food Runner

Olive Garden
10.2023 - 09.2024
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.
  • Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.

Host

Olive Garden
06.2024 - 09.2024
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep them spotless.
  • Managed guest waitlists effectively, minimizing wait times by assigning parties in a strategic manner.

Catering Server

Culinary Concepts
04.2023 - 02.2024
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Served appetizers, delivered entrees, and refilled beverages for guests.
  • Presented food and beverages on buffet tables and drink stations with formality and specifications of each event.

Education

Bachelor of Arts - Art in Applied Studies

San Diego State University
San Diego, CA
06.2027

High School Diploma -

Otay Ranch High School
Chula Vista, CA
06.2023

Skills

  • Exceptional customer service
  • Sales expertise
  • Cash Handling
  • Table Bussing
  • POS systems understanding
  • Dependable and Responsible

Timeline

Host

Olive Garden
06.2024 - 09.2024

Food Runner

Olive Garden
10.2023 - 09.2024

Server

Olive Garden
04.2023 - 09.2024

Catering Server

Culinary Concepts
04.2023 - 02.2024

To-Go Specialist

Olive Garden
02.2023 - 09.2024

Bachelor of Arts - Art in Applied Studies

San Diego State University

High School Diploma -

Otay Ranch High School
Jordan Willey