Jordan Williams
DeSoto,TX
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative positions. Ready to help team achieve company goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
BANKRUPTCY DATA ENTRY CLERK
Exeter Finance
10.2021 - 07.2023
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Identified and corrected data entry errors to prevent duplication across systems
- Reviewed and updated account information in company computer system
- Maintained quality levels above prescribed minimums to support team productivity
- Created monthly reports, closed terminated records and performed chart audits to maintain concise records
- Reviewed source documents to locate required data for entry
- Identified, corrected and reported data entry errors
- Reviewed database entries to verify regulatory compliance.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
PAYROLL SPECIALIST
Kohl's
07.2021 - 10.2021
- Onboarded new employees in time reporting and payroll systems
- Corrected payroll transactions by voiding checks and issuing stop payment orders
- Processed rehires, transfers, terminations, garnishments and withholdings
- Supervised proper processing of garnishments, offered child support and distributed wage assignments
- Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports
- Determined proper handling of financial transactions and approved transactions within designated limits
- Prepared purchase orders and expense reports
- Improved accuracy of payroll journal entries by developing and implementing payroll reconciliation tool.
DATA ENTRY CLERK
Dallas Independent School District, DISD
07.2021 - 09.2021
- Maintained quality levels above prescribed minimums to support team productivity
- Maintained records by creating monthly reports, closing terminated records and performing chart audits
- Updated departmental standard operating procedures and database to accurately reflect current practices
- Compiled, sorted and verified digital data against source documents
- Verified and logged deadlines in response to daily inquiries and requests
- Compiled data from source documents prior to data entry
- Identified, corrected and reported data entry errors.
ALORICA IT DEPARTMENT, Alorica
04.2021 - 06.2021
- Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards
- Investigated technical issues using knowledge base and personal experience to complete timely resolutions
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
- Evaluated customer account information to assess current issues and determine potential solutions
- Wrote social media content to increase engagement with customers
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities
- Tracked campaign performance and presented detailed results to clients
- Generated interest for new and upcoming product and service releases by managing social media accounts.
GC Services
09.2020 - 06.2021
- Compiled, sorted and verified digital data against source documents
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Compiled and formatted data requested to generate and present reports on contact details, transaction history and basic data trends over time
- Adhered to strict data confidentiality policies to prevent information leakage
- Acquired background clearance to meet government-based position requirements
- Proofread documents and edited materials to correct grammar and spelling mistakes
- Identified, corrected and reported data entry errors
- Reviewed source documents to locate required data for entry
- Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
IT TECHNICIAN
GC Services
10.2020 - 03.2021
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions
- Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity
- Performed troubleshooting on networking and connectivity issues to restore connections and network access
- Responded to or escalated tickets based on severity and internal policies governing responses
- Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
US NAVY, Navy Recruiting Command
07.2019 - 09.2020
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
Education
High School Diploma -
Pebble Hills High School
El Paso, TXNo Degree - Business Administration And Management
Southwest University At El Paso
El Paso, TX02.2021
No Degree - General Studies
El Paso Community College
El Paso, TX03.2024
No Degree - Pharmacy Technology
Ultimate Medical University
Clearwater, FL09.2024
Skills
- Multi-state payroll
- Microsoft applications
- Payroll policies and procedures
- Analytical skills
- Federal and state tax regulations
- Interpersonal and written communication
- Accounts payable
- Exceptionally organized
- Daily payroll activities
- ADP
- Training and development
- Record-keeping
- Research support
- Managing commission structures
- Tax expertise
- Billing
- Excellent writing skills
- Internal controls
- Data transcription
- Administrative support specialist
Timeline
BANKRUPTCY DATA ENTRY CLERK
Exeter Finance
10.2021 - 07.2023
PAYROLL SPECIALIST
Kohl's
07.2021 - 10.2021
DATA ENTRY CLERK
Dallas Independent School District, DISD
07.2021 - 09.2021
ALORICA IT DEPARTMENT, Alorica
04.2021 - 06.2021
IT TECHNICIAN
GC Services
10.2020 - 03.2021
GC Services
09.2020 - 06.2021
US NAVY, Navy Recruiting Command
07.2019 - 09.2020
High School Diploma -
Pebble Hills High School
No Degree - Business Administration And Management
Southwest University At El Paso
No Degree - General Studies
El Paso Community College
No Degree - Pharmacy Technology
Ultimate Medical University
Similar Profiles
Tariah ShawTariah Shaw
Loan Servicing Specialist at Exeter FinanceLoan Servicing Specialist at Exeter Finance
Crystal SmithCrystal Smith
Inusrance Specialist at Exeter FinanceInusrance Specialist at Exeter Finance
SEBASTIAN FAROSEBASTIAN FARO
Credit Analyst II at Exeter FinanceCredit Analyst II at Exeter Finance
Esther GrantEsther Grant
Collector at Exeter FinanceCollector at Exeter Finance
FRANK WARDFRANK WARD
Truck Driver at Werner EnterprisesTruck Driver at Werner Enterprises