Jordan Williams
Orlando
Summary
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
10
10
years of professional experience
Work History
Kitchen Manager
The Whistling Kettle
05.2024 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Supervisor
PopStroke
06.2022 - 04.2024
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Developed and implemented kitchen policies, procedures and quality standards.
Audio Engineer
First United Methodist Church Of Oviedo
03.2020 - 04.2024
- Developed and maintained a comprehensive inventory of audio equipment.
- Conducted sound checks for live performances, ensuring that the system was properly calibrated.
- Edited and mixed recordings to create desired sound effects using digital audio workstations.
- Mastered audio tracks to ensure clarity and consistency across all components of the mix.
- Recorded dialogue and musical performances in studio settings, utilizing microphones and other recording equipment.
- Evaluated mixdown results against original source material to detect discrepancies or errors in the final product.
Sauté Cook
Marlows Tavern
04.2021 - 09.2022
- Trained and mentored new sauté cooks on proper cooking techniques, food safety protocols, and kitchen etiquette.
- Monitored the temperature of hot holding units to ensure all food items were held at safe temperatures.
- Prepared a variety of ingredients such as meats, vegetables, and starches for sautéing according to recipes.
- Cleaned and organized the sauté station before and after shifts.
- Sautéed proteins such as chicken, beef, pork, seafoods, and tofu with various sauces or marinades to order specifications.
- Seasoned foods with herbs, spices, salt, pepper, garlic powder per recipe guidelines.
- Tasted prepared dishes to ensure they met quality standards before plating them up for customers.
- Plated dishes according to presentation guidelines established by chefs or supervisors.
- Followed health code regulations regarding sanitation practices while handling food items during preparation processes.
Kitchen Manager
Spoleto Italian Kitchen
08.2017 - 03.2020
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
- Developed and implemented kitchen policies, procedures and quality standards.
BDC Representative
Carl Black Of Orlando
03.2017 - 09.2017
- Greeted customers and provided excellent customer service.
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Processed incoming calls, emails, and web chat requests promptly and professionally.
- Resolved customer complaints in a timely manner.
- Verified that customer accounts were up to date with all required documents.
Kitchen Manager
Chipotle Mexican Grille
09.2014 - 03.2017
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Sales Representative
TruGreen, Inc.
09.2017 - 04.2018
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
Education
High School Diploma -
Seminole State College of Florida
Sanford, FLSkills
- Data Analytics
- Inventory Control
- Process Improvement
- Strategic Planning
- Staff Management
- Training and Development
- Order delivery practices
- Motivational style
- Scheduling
- Food production management
Timeline
Kitchen Manager
The Whistling Kettle
05.2024 - Current
Supervisor
PopStroke
06.2022 - 04.2024
Sauté Cook
Marlows Tavern
04.2021 - 09.2022
Audio Engineer
First United Methodist Church Of Oviedo
03.2020 - 04.2024
Sales Representative
TruGreen, Inc.
09.2017 - 04.2018
Kitchen Manager
Spoleto Italian Kitchen
08.2017 - 03.2020
BDC Representative
Carl Black Of Orlando
03.2017 - 09.2017
Kitchen Manager
Chipotle Mexican Grille
09.2014 - 03.2017
High School Diploma -
Seminole State College of Florida
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