Hi, I’m
Jordan Williamson
Nashville,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
years of professional experience
Work History
Meinl USA LC
Administrative Assistant Bookkeeper
09.2019 - Current
Job overview
- Administrative duties include daily operations of all accounts payable/receivable duties, entering/updating ourclient base via AS400, adjusting and collaborating with my colleagues on spreadsheets in Excel, such as bank and expense reports
- I meet tight deadlines on several projects
- Due to consistent work with the company's finances, my role requires a high level of confidentiality and attention to detail
- Warehouse duties included picking, packing and coordinating shipping for freight orders of up to 50+ pallets
- I also handled backend B2B & vendor net operations.
- I Enhance office efficiency by streamlining administrative processes and implementing organizational systems.
- I Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- I try to encourage a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
Pacific Sunwear
Assistant Store Manager
01.2018 - 01.2019
Job overview
- Managerial duties included leading the team and meeting strategic sales planning, resolving personal conflict, creative brainstorming for floor sets, and deciding outfits for mannequins
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- I handled scheduling, emailing, bank deposits, de-escalation, and loss prevention
- I also exercised creativity, excellent customer service, and personability to help customers find the right product for their needs.
Chick-fil-a
Team Leader / Associate Trainer
01.2015 - 01.2018
Job overview
- Team Leader duties included overseeing training for new team members
- I also handled scheduling, bank deposits, strategic sales planning, food safety, floor planning and task management Team Member duties included exercising excellent customer service skills, interpersonal skills, adaptability and attention to detail while taking orders
- Also high-volume and high-stress multi-tasking, involving taking orders while preparing food for different orders.
Education
High School Diploma
05.2015
Skills
- Administrative Skills (Data Entry & Typing, Organization, Google Suite)
- Managerial Skills (Operations, Project, Employee)
- Audio Producing (FL Studio)
- Creative Writing & Direction
- Reception oversight
- Bookkeeping
- Workflow Optimization
- Office Administration
- Document Control
- Strong Problem Solver
- Spreadsheets
- Creative Conceptualization
- Creative solutions
- Creative Collaboration
- Critical Thinking
- Recordkeeping
- Customer Relations
- Conflict Mediation
- Database Management
- Invoice Processing
- Microsoft Word
- Microsoft Excel
- Records administration
- AS400
- Multitasking
- Personable and Approachable
Websites
Timeline
Administrative Assistant Bookkeeper
Meinl USA LC
09.2019 - Current
Assistant Store Manager
Pacific Sunwear
01.2018 - 01.2019
Team Leader / Associate Trainer
Chick-fil-a
01.2015 - 01.2018
High School Diploma
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