Jordan Willis
Jacksboro,TN
Summary
With extensive experience with Microsoft and other systems and applications, I excel in troubleshooting and system monitoring, enhancing operational efficiency. My strong documentation skills complement my ability to foster teamwork, showcasing my adaptability across diverse roles from tech to caregiving, always prioritizing client satisfaction and system reliability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Computer Operator
Internet
07.2021 - 11.2024
- Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
- Reacted calmly during times of highly stressed or emergency situations.
- Optimized resource usage by efficiently allocating computer systems for various workloads and user needs.
- Maximized hardware performance, conducting periodic upgrades as part of asset management efforts.
- Optimized network performance, monitoring and adjusting configurations as necessary for optimal operations.
- Enhanced system efficiency with regular maintenance checks and updates.
Lawncare Maintenance Worker
Willis Lawn Care
05.2021 - 11.2024
- Enhanced lawn health by implementing proper mowing, fertilizing, and irrigation techniques.
- Assisted with seasonal cleanup efforts including leaf removal, mulching, pruning, and snow removal when necessary.
- Managed scheduling for multiple clients, ensuring timely completion of all tasks while minimizing downtime.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Established trust among clients by maintaining confidentiality regarding their property details and personal information.
- Maintained safety standards by adhering to company guidelines and using personal protective equipment during all tasks.
- Supported the success of fellow team members through open communication channels that fostered collaboration in achieving project goals.
- Prevented insect infestations by applying targeted pest control treatments as necessary to maintain healthy lawns.
Elderly Caregiver
Ruby Truss
01.2014 - 11.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Provided safe mobility support to help patients move around personal and public spaces.
Gardener
Ruby’s Flower Garden & Variety Shop
01.2014 - 11.2024
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
- Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
Content Creator, Video Editor
YouTube
12.2013 - 11.2024
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Enhanced video quality by applying color correction, grading, and special effects techniques.
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
- Boosted video quality with advanced color grading and sound editing, setting new standards for production excellence.
Car Mechanic
Red’s Autoworks
01.2019 - 09.2024
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Demonstrated exceptional attention to detail when performing vehicle inspections, ensuring thorough documentation of findings for effective communication with customers on recommended repairs or maintenance services.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Enhanced team productivity by mentoring junior mechanics on advanced repair techniques.
- Improved overall team performance with ongoing training in new automotive systems and diagnostic tools.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Optimized inventory management by accurately tracking parts usage and reordering as needed to avoid delays in service delivery.
Education
High School Diploma - English, Mathematics, Science, And Social Studies
Walter Wellborn High School
135 Pinson Rd, Anniston, AL 3620105.2020
Certificate Of Technical Studies - Collision Repair
Calhoun County Career Academy
1200 Church Ave SE, Jacksonville, AL 3626505.2020
Skills
- Documentation skills
- Hardware and software installation
- Troubleshooting
- System monitoring
- Basic cybersecurity knowledge
Certification
Accomplished a “Collision Repair Certificate” with 4 years of learning experience from “Calhoun County Career Academy” in Jacksonville, Alabama.
Timeline
Computer Operator
Internet
07.2021 - 11.2024
Lawncare Maintenance Worker
Willis Lawn Care
05.2021 - 11.2024
Car Mechanic
Red’s Autoworks
01.2019 - 09.2024
Elderly Caregiver
Ruby Truss
01.2014 - 11.2024
Gardener
Ruby’s Flower Garden & Variety Shop
01.2014 - 11.2024
Content Creator, Video Editor
YouTube
12.2013 - 11.2024
Accomplished a “Collision Repair Certificate” with 4 years of learning experience from “Calhoun County Career Academy” in Jacksonville, Alabama.
High School Diploma - English, Mathematics, Science, And Social Studies
Walter Wellborn High School
Certificate Of Technical Studies - Collision Repair
Calhoun County Career Academy
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