Jordan Witt
Lenoir City,TN
Overview
3
3
years of professional experience
Work History
19K
Army National Guard
Rockwood, MI
2022.08 - Current
- Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties
- Maintained wheeled and tracked vehicles and equipment valued at $ 6.21 million used to transport personnel, supplies and equipment
- Operated targeting and firing systems following superior's orders
- Relayed information using advanced onboard communications devices
- Planned and completed group projects, working smoothly with others
- Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics
- Maintained and monitored communication equipment to keep systems ready for operation
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations
- Demonstrated leadership by making improvements to work processes and helping to train others
- Maintained updated knowledge through continuing education and advanced training
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances
- Worked in small groups to accomplish complex goals within tight deadlines and standards
- Performed inspections to keep equipment in working order
- Used technical expertise and sound military judgment to learn and perform complex procedures
- Responded immediately to routine and critical accidents, incidents and other emergencies
- Operated, monitored and performed limited maintenance on mission-critical systems
- Targeted, fired and maintained weapons used to destroy enemy positions
- Conducted security checks and patrols to ensure the safety of personnel and property
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property
- Assisted in controlling access to restricted areas
Shift Manager
Bojangles Famous Chicken
Lenoir City, TN
2023.04 - 2024.02
- Developed and maintained positive working relationships with staff, customers, and vendors
- Monitored store operations to ensure compliance with company policies and procedures
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques
- Performed regular price checks to ensure accuracy in pricing throughout the store
- Investigated customer complaints regarding merchandise quality or availability promptly
- Managed the scheduling of staff shifts to ensure adequate coverage at all times
- Responded quickly and effectively to emergency situations as they arose
- Reviewed security footage regularly for suspicious activities or theft attempts
- Enforced safety standards throughout the store including proper use of equipment
- Inspected work areas regularly for cleanliness and organization standards
- Coached employees on interactions with customers to drive exceptional service
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Loudon, TN
2021.07 - 2023.04
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Wiped down tables and equipment, swept and refilled stock
- Served food quickly for positive guest experiences
- Organized and restocked supplies to support operations and team productivity
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Packed fast food products in approved containers, cups and bags
- Drove team success by quickly completing assigned tasks
- Demonstrated proper food safety practices by accurately completing quality control checklist
- Prepared quality products while maintaining portion control and presentation within service goal times
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Educated customers on menu items, product ingredients and nutritional values
Timeline
Shift Manager
Bojangles Famous Chicken
2023.04 - 2024.02
19K
Army National Guard
2022.08 - Current
Crew Member
Bojangles' Famous Chicken 'n Biscuits
2021.07 - 2023.04