Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JORDAN WOOD

Statesville,NC

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
09.2018 - Current
  • Motivated staff to perform at peak efficiency and quality.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Crew Member/Cashier

McDonald's
08.2015 - 09.2018
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.

Seasonal Associate

Edible Arrangements
02.2017 - 02.2018
  • Seasonal assistance with dipping fruit, assembling, stacking boxes, and prep for delivery to customers.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Created promotional materials to advertise products and services.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Maintance

CITY KITCHEN
06.2017 - 08.2017
  • Cleaning building and prep areas, maintenance of kitchen and outside equipment.
  • Maintained safety conditions and standards in facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.

Education

Bachelors of Science and - Business Management in Culinary Arts

Art Institute of Charlotte

Skills

  • CERTIFICATIONS AND LICENSES
  • Billing and Payment Processing
  • Managing Operations and Efficiency
  • Revenue Growth
  • Accounts Payable and Accounts Receivable
  • Recruiting and Hiring

Certification

  • Certified Food Handler, ServSafe - September 2022- September 2027

Timeline

Shift Manager

McDonald's
09.2018 - Current

Maintance

CITY KITCHEN
06.2017 - 08.2017

Seasonal Associate

Edible Arrangements
02.2017 - 02.2018

Crew Member/Cashier

McDonald's
08.2015 - 09.2018

Bachelors of Science and - Business Management in Culinary Arts

Art Institute of Charlotte

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