Jordan Wrick
Legacy Health Systems
Woodland,WA
9
years of professional experience
Dedicated Credentialing Assistant with a proven track record in managing high-volume verification processes. Skilled in maintaining accuracy and compliance in HIPAA, contributing to streamlined workflows and effective communication between medical staff and regulatory agencies.
Work History
Credentialing Assistant
1 Year 9 Months- Coordinated credentialing processes to ensure compliance with regulatory standards and organizational policies.
- Managed provider documentation and verified credentials using electronic health record systems.
- Facilitated communication between medical staff and regulatory agencies regarding credentialing inquiries.
- Maintain expireable items for providers and looking up their licenses and certifications online.
- Managed a high volume of primary source verifications while maintaining attention to detail and accuracy throughout the process.
- Responded to employee inquiries regarding benefits and other HR topics.
- Checked references for potential candidates.
- Send case logs to facilities hiring providers we’ve hired in the past.
Patient Access Representative
2 Years 9 Months- Managed patient registration and insurance verification processes to ensure accurate data entry.
- Coordinated appointment scheduling, enhancing patient flow and reducing wait times.
- Provided exceptional customer service by addressing patient inquiries and resolving issues efficiently.
- Trained new representatives on system protocols and best practices for patient access operations.
- Collaborated with clinical staff to ensure seamless patient transitions through the healthcare continuum.
- Maintained compliance with HIPAA regulations while managing sensitive patient information securely.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Sales Associate
2 Years 11 Months- Assisted customers in selecting products and services to meet individual needs.
- Maintained knowledge of current promotions and special offers to drive sales.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to enhance customer experience and satisfaction.
- Ensured cleanliness and organization of sales floor to create inviting atmosphere.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Screener
5 Months- Screener during Covid-19, directed patients & visitors where they needed to go.
- Conducted thorough patient screenings to ensure safety and compliance with health regulations.
- Assisted team in implementing new screening protocols, improving process efficiency and accuracy.
- Collaborated with medical staff to verify patient information and enhance service delivery quality.
- Trained junior screeners on best practices and operational standards for effective patient assessment.
Sales Representative
10 Months- Developed strong product knowledge to effectively communicate features and benefits to customers.
- Cultivated relationships with clients, enhancing customer loyalty and repeat business.
- Conducted product demonstrations, showcasing spa features to potential buyers.
- Collaborated with team members to strategize on sales techniques and improve performance.
- Tested pool water to let customers know what they need to do to help their spa water.
Security Officer
4 Months- Monitored gaming floor to ensure compliance with security protocols and operational procedures.
- Responded to incidents swiftly, maintaining safety for guests and staff throughout the casino premises.
- Conducted regular patrols to deter potential security breaches and maintain a secure environment.
- Collaborated with local law enforcement during investigations and emergency situations, enhancing response effectiveness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Table Games Dealer
11 Months- Dealt various table games, ensuring adherence to casino regulations and game rules.
- Delivered exceptional customer service, fostering positive guest experiences at gaming tables.
- Evaluated gameplay for adherence to fairness and compliance regulations, taking immediate action to rectify any discrepancies.
- Managed cash transactions accurately, maintaining integrity of chip distribution and payouts.
- Answered players questions and resolved disputes to provide excellent customer service.
- Managed chips and money transactions with attention to detail to prevent fraud.
Education
High School Diploma
Skills
Document review
Background checks
Policy adherence
HIPAA compliance
Credential verification
Provider enrollment
Application management
Problem-solving
Attention to detail
Multitasking
Excellent communication
Critical thinking
Detail-oriented
Timeline
Credentialing Assistant
Legacy Health Systems
01.2025 - CurrentRead More
Patient Access Representative
Legacy Health Systems
04.2022 - 01.2025Read More
Screener
Legacy Health Systems
11.2021 - 04.2022Read More
Sales Associate
Hand And Stone
02.2020 - 01.2023Read More
Sales Representative
Arctic Spas NW
05.2019 - 03.2020Read More
Security Officer
Lucky 21 Casino
11.2018 - 03.2019Read More
Table Games Dealer
Ilani Casino
04.2017 - 03.2018Read More
Woodland High School
High School Diploma
Read More