Jordan Wright
Opelika,AL
Summary
Dynamic leader with proven expertise in organizational skills and leadership development, honed at First Presbyterian Church Opelika and Dick's Sporting Goods, Inc. Excelled in fostering teamwork, enhancing customer satisfaction by streamlining processes, and driving comprehensive ministry and retail management programs. Achieved significant improvements in congregational involvement and store performance through innovative strategies and excellent communication.
Overview
12
12
years of professional experience
Work History
Pastoral Resident
First Presbyterian Church Opelika
11.2022 - Current
- Collaborated with church staff to develop comprehensive ministry programs addressing the needs of all age groups.
- Developed strong pastoral relationships by providing spiritual guidance and support to congregation members.
- Provided pastoral care visits for hospitalized or home-bound parishioners – offering comfort during difficult times in their lives.
- Designed and implemented faith-based educational programs, equipping members with the tools necessary to grow in their spiritual journey.
- Improved congregational involvement with consistent communication and timely updates on church activities.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Oversaw administration and management of all areas of ministry.
- Facilitated small group sessions, encouraging open discussion and reflection on faith-related matters.
Assistant Store Manager
Dick's Sporting Goods, Inc
08.2012 - 01.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Arts - Secondary Education And History
University of Alabama At Birmingham
Birmingham, AL05.2025
Bachelor of Arts - Theology
Christ Our Redeemer Seminary
Auburn, AL05.2024
Skills
- Teamwork and Collaboration
- Small Group Facilitation
- Problem-Solving
- Time Management
- Attention to Detail
- Budgeting and finance
- Excellent Communication
- Organizational Skills
- Teaching
- Leadership Development
- Adaptability
- Administrative tasks
Timeline
Pastoral Resident
First Presbyterian Church Opelika
11.2022 - Current
Assistant Store Manager
Dick's Sporting Goods, Inc
08.2012 - 01.2024
Bachelor of Arts - Secondary Education And History
University of Alabama At Birmingham
Bachelor of Arts - Theology
Christ Our Redeemer Seminary
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