Jordan Wurtele
Murrieta,CA
Summary
Experienced retail professional with a strong focus on stock control and exceptional customer service, successfully performed price audits at Target to enhance the shopping experience. Demonstrated meticulous attention to detail and an ability to manage inventory efficiently, contributing to competitive pricing strategies and increased customer satisfaction. Core competencies include retail merchandising and proactive problem-solving. Committed to driving operational excellence in future roles.
Overview
11
11
years of professional experience
Work History
General Merchandise Expert
Target
Murrieta, CA
03.2016 - Current
- Performed price changes according to corporate guidelines without errors.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Monitored expiration dates on perishable goods and removed outdated items from shelves promptly.
- Conducted regular stock counts to ensure accurate inventory records.
- Conducted regular price audits to ensure pricing accuracy and competitiveness.
- Operated cash registers and handled financial transactions with accuracy.
- Maintained sales floor appearance to company standards, ensuring a clean and appealing shopping environment.
- Organized backroom area according to company standards for easy access to inventory items.
- Identified needs of customers promptly and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Performed stock rotations to ensure freshness and quality of products.
Usher
Cinemark Theaters
Chesapeake, VA
12.2013 - 08.2015
- Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
- Determined authenticity and applicability of presented tickets.
- Directed crowds away from restricted areas or hazardous locations.
- Maintained order throughout the event venue.
- Maintained positive working relationship with fellow staff and management.
- Collected tickets at entrances and exits when required.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
- Monitored guest behavior to ensure compliance with safety regulations.
- Complied with health and sanitation practices and procedures.
- Recognized by management for providing exceptional customer service.
- Informed security of any suspicious activity or persons on premises.
- Ensured that emergency exits were not blocked or obstructed.
- Adhered to all safety protocols while performing job duties.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Recognized security risks to properly handle situations.
- Actively monitored crowd control during large gatherings.
- Verified tickets for entry into the venue.
Education
High School Diploma -
Western Branch High School
Chesapeake, VA06-2013
Skills
- Stock control
- Packing and shipping
- Loading and unloading
- Pallet jack operation
- Signage updating
- Product signage and labeling
- Product pricing
- Retail merchandising
- Stock rotation
- Hazardous material handling
References
References available upon request.
Timeline
General Merchandise Expert
Target
03.2016 - Current
Usher
Cinemark Theaters
12.2013 - 08.2015
High School Diploma -
Western Branch High School