Jordan Yost

Worked proactively to sell insurance and help guide customers

• Clarified coverage details for clients.
• Participated in training sessions to enhance product knowledge and sales techniques.
• Engaged with customers through various communication channels to build rapport.
• Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.

• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Assisted in menu knowledge and daily specials to enhance guest satisfaction.
• Managed order accuracy by consistently reviewing tickets before serving meals.
• Collaborated with kitchen staff to expedite food preparation during peak hours.
• Maintained cleanliness and organization of dining area to meet health standards.
• Trained new staff on service protocols and restaurant policies to ensure consistency.
• Handled cash transactions efficiently, balancing registers at the end of shifts.
• Resolved guest complaints promptly, improving overall customer retention and loyalty.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Assisted customers in locating products and resolving inquiries effectively.
• Processed customer orders using inventory management systems accurately.
• Maintained organized product displays to enhance customer shopping experience.
• Collaborated with team members to ensure timely order fulfillment and accuracy.
• Trained new associates on company policies and customer service protocols.
• Managed returns and exchanges, ensuring compliance with store policies.
• Communicated product availability and promotions to customers consistently.
• Implemented feedback mechanisms to improve service quality and efficiency.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.