JORDAN ZACHARY

• Developed and implemented engaging lesson plans tailored to diverse learning styles.
• Fostered a nurturing environment to promote social, emotional, and cognitive development.
• Managed classroom activities ensuring safety, organization, and compliance with school policies.

Seasonal position

• Served high customer volumes during special events, nights, and weekends.
• Worked effectively in fast-paced environments.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Crafted and served a diverse range of cocktails, enhancing customer satisfaction and experience.
• Provided exceptional service to high volume of daily customers.
• Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Trained new staff on menu offerings and service protocols, enhancing team performance and service consistency.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.