Jordana Crupi
Staten Island,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor
Sunsational Swim School
05.2023 - 09.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Worked with special needs children
- CPR/AED and Lifeguard certified for over 5 years
- Adapted teaching techniques to different learning styles.
- Developed and implemented lesson plans based on individual student needs.
Student Activist
NYPIRG
01.2023 - 05.2023
- Engaged with larger campaigns to build deeply collaborative partnerships.
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Recruited and managed volunteer teams.
- Coordinated and implemented numerous meetings, forums and community events.
- Generated reports to evaluate program success and make modifications.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Pizza Server and Driver
Villa Monte Pizzeria & Restaurant
12.2020 - 05.2021
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Sales Associate
Abrecrombie And Fitch
09.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Education
Associate of Arts - Criminology
SUNY Cortland
Cortland, New York06.2024
Associate of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2024
Skills
- Results-Driven Coach
- Verbal and Written Communication
- Certified Lifeguard
- Punctual and Dependable
- Customer Needs Assessments
- Cooperative Attitude
- Accident and Injury Prevention
- Active Listening
- Life-Long Learner
- Leadership and Coaching
- Credit and Cash Transactions
- Stockroom Organizing
- Excellent People Skills
- Cash Register Operation
- Cleaning Techniques
- Returns and Refunds
- Inventory Tracking
- Serve Customers
- Restock Shelves
- Fraud Detection
- Customer Service
- Reading Comprehension Skills
- Verbal Communication
- Issue Awareness
- Voter Registration
- Development Planning
- Emotional Support
- Outreach Management
- Advocacy
- Strategic Development
- Plan Events
- Teamwork and Collaboration
- Complaint Resolution
Accomplishments
- Achieved legislation changes to assist students and the well being of the community by completing fundraisers and talking with legislators in Albany with accuracy and efficiency.
Certification
CPR
AED
Lifeguard
Reading
Im an avid reader believing it is the best way to educate oneself. Reading is something I am extremely passionate about and I'm always looking for a new author or genre to discover.
Languages
Spanish
Limited Working
Hebrew
Limited Working
Timeline
Swim Instructor
Sunsational Swim School
05.2023 - 09.2023
Student Activist
NYPIRG
01.2023 - 05.2023
Pizza Server and Driver
Villa Monte Pizzeria & Restaurant
12.2020 - 05.2021
Sales Associate
Abrecrombie And Fitch
09.2019 - 01.2021
Associate of Arts - Criminology
SUNY Cortland
Associate of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
CPR
AED
Lifeguard
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