Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jordan C. Forsyth

Monroe,GA

Summary

Organized and dependable candidate successful at managing multiple projects with accuracy. Foundation in sales and management, with an understanding of organizational structure. Willingness to learn new software, skills and systems.

Overview

8
8
years of professional experience

Work History

Sales Associate, Medical Arch Support Fitter

Good Feet
11.2022 - Current
  • Engaged in an hour long product demonstration in order to best fit clients with medical arch supports.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Requested contact information from potential customers to provide additional information.
  • Prepared and delivered sleek and professional sales presentations to explain product benefits.
  • Educated customers on product features and answered questions regarding product use.
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Maintained accurate records of promotional events and customer interactions.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Built constructive customer relationships to improve loyalty and recommendations.
  • Utilized knowledge of customer experience to create specialized plans for customer retention.

3rd Key Manager

Kay Jewelers
06.2018 - 11.2022
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Developed professional relationships to improve retention of key customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Trained newly hired sales team in upselling techniques.
  • Created social media content with consistent content and tone.
  • Wrote social media content to increase engagement with customers.
  • Maintained inventory count, tracked usage, and documented variances.
  • Performed data entry and completed proper paperwork.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Store Manager

Arete Dress & Tuxedo
05.2015 - 06.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with recruitment, hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Increased customer engagement through social media.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Contributed to event marketing, sales and brand promotion.

Education

Bachelor of Business Administration - Business Administration And Management

Georgia Gwinnett College
Lawrenceville, GA
08.2023

Skills

  • POS System Operations
  • Effective Selling Techniques
  • Sales Goal Attainment
  • Listening Skills
  • Inventory Tracking
  • Excellent People Skills
  • Quotas and Goals
  • Teamwork and Collaboration
  • Acquire New Business
  • Verbal Communication
  • Sales Training
  • Meeting Deadlines
  • Documentation and Recordkeeping
  • Complex Problem-Solving
  • Negotiation Tactics
  • Presentations and Demonstrations
  • Marketing Initiatives
  • Business Development
  • Social Media Management
  • Project Budgeting
  • Interpersonal Skills
  • Excellent Multitasking
  • Facebook, Instagram, LinkedIn, TikTok, Pinterest
  • Event Management
  • Adobe Creative Suite
  • CRM and CMS Software

Timeline

Sales Associate, Medical Arch Support Fitter

Good Feet
11.2022 - Current

3rd Key Manager

Kay Jewelers
06.2018 - 11.2022

Store Manager

Arete Dress & Tuxedo
05.2015 - 06.2018

Bachelor of Business Administration - Business Administration And Management

Georgia Gwinnett College

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Jordan C. Forsyth