Jordane Etta
Sugar Land,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining operations across various roles, notably at Care.com Inc. Expert in hygiene practices and group leadership, achieving significant improvements in cleanliness standards and team efficiency. Demonstrated ability to exceed employer expectations through mastery in food safety and effective communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Internship position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Sampler
CDS
06.2024 - Current
- Maintained accurate records of sampled products, customer feedback, and sales data for reporting purposes.
- Created a welcoming atmosphere at the sample station, encouraging customers to try new items.
- Achieved high levels of customer satisfaction through friendly interactions and consistent demonstration of product expertise.
- Generated interest in new products by providing enticing samples and sharing unique selling points.
Babysitter
Care.com Inc
06.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
House Cleaner
Care.com Inc
06.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Washed and put away kitchen dishes, utensils and glassware.
- Disposed of trash and recyclables each day to avoid waste buildup.
Delivery Driver
DoorDash
02.2024 - 06.2024
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes..
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Crew Member
McDonald's
06.2021 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Lifeguard
A Beautiful Pools
06.2020 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Arts - Communications
The University of Texas At San Antonio
San Antonio, TX05.2027
High School Diploma -
William B Travis High School
Richmond, TX05.2023
Skills
Food safety knowledge
Sample Preparation
Cooking techniques
Hygiene practices
Video Editing
Social Media Content
Photo editing
Digital Photography
Group leadership abilities
Certification
- [Area of certification] Training - [Timeframe]
Languages
French
Professional Working
Timeline
Food Sampler
CDS
06.2024 - Current
Babysitter
Care.com Inc
06.2024 - Current
House Cleaner
Care.com Inc
06.2024 - Current
Delivery Driver
DoorDash
02.2024 - 06.2024
Crew Member
McDonald's
06.2021 - 06.2024
Lifeguard
A Beautiful Pools
06.2020 - 09.2020
Bachelor of Arts - Communications
The University of Texas At San Antonio
High School Diploma -
William B Travis High School