Summary
Overview
Work History
Education
Skills
Timeline
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Jordan E. Lawee

New York,United States

Summary

Highly motivated individual with experience in hospitality and customer satisfaction. Seeking to transition more firmly into the film industry.

Overview

3
3
years of professional experience

Work History

Guest Attendant

Alamo Drafthouse
03.2023 - Current
  • Supported front desk team during peak hours, managing phone lines and assisting managers, and higher ups with finishing tasks needed to be done.
  • Coordinated with other departments to fulfill special requests or address concerns promptly, demonstrating teamwork in action.
  • Scheduled and confirmed requests from both guests and managers in timely manner.
  • Maintained accurate and up-to-date records of house operations as well as guest information.
  • Served as knowledgeable resource for guests seeking information on current films, as well as helping assist them in choosing what to see.

Associate Programer

Key West Film Festival
08.2023 - 11.2023
  • Prepared detailed and decisive reviews of perspective features, submitted.
  • Maximizing work productivity from remote and independent workplace environment.
  • Ensuring proficient communication was established between myself and supervisors in order to discuss updates, deadlines, grading criteria and film analysis.
  • Employed personal knowledge of cinema history to better rate and judge film submissions and determine whether they should be screened at festival.

Floor Staff/Usher

Bowtie Cinemas
09.2022 - 11.2023
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items,and kept workplace neat and organized to promote optimal efficiency.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve clients needs.
  • Remained calm and poised when dealing with difficult customers in the workplace..

Waiter's Assistant

The Smith Restaurant
05.2021 - 06.2021
  • Maintained customer satisfaction with timely table check-ins to assist various needs.
  • Worked with other employees to ensure optimal productivity in workplace environment
  • Displayed enthusiasm and promoted excellent service to customers
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Remained calm and poised when dealing with stressful situations.

Education

Bachelor of Arts - Philosophy

University of Colorado At Boulder
Boulder, CO
05.2025

Skills

Detail Orientated

Passionate

Timeline

Associate Programer

Key West Film Festival
08.2023 - 11.2023

Guest Attendant

Alamo Drafthouse
03.2023 - Current

Floor Staff/Usher

Bowtie Cinemas
09.2022 - 11.2023

Waiter's Assistant

The Smith Restaurant
05.2021 - 06.2021

Bachelor of Arts - Philosophy

University of Colorado At Boulder

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Jordan E. Lawee