JORDAN JOHN COMBE
South Ogden,UT
Summary
Hardworking and dependable job seeker with a proven background in customer and team relations. Proficient in computer literacy, and adapts to the environment they're in.
Overview
7
7
years of professional experience
Work History
Staff Sergeant
US Air Force, AFB
06.2018 - Current
- The oversight of Airman in work and familial situations to ensure optimal management of the Air Force mission
- Supervise the safety of the job field, along with vehicle and tool operation and distribution, while using the appropriate chain of command to solve problems at the lowest level.
Lead Team Mentor
AvantGuard Monitoring
02.2020 - 07.2023
- Fully trained in the reception an operation of fire and burglar alarms, low priority, and inbound signals
- Use customer service skills and experience to aid subscribers in adequately solving problems and maintaining a calm and positive work environment
- Team mentor - utilize multitasking skills to answer operator questions, train new workers on the job, and take action at the lowest level to solve operator conflict and issues; while accurately inputting subscriber account data.
- Current Supervisor - Isabella Cano - 385-326-9715
Element Leader
US Air Force, Yellow Rope
01.2019 - 08.2019
- Acquired leadership skills by listening to, and leading peers in high stress environments while having to be extremely detail oriented in order to maintain proper protocol, customs, and courtesies.
Shift Manager
Jamba Juice
08.2017 - 08.2018
- Directed team members through daily routines and customer interactions to ensure that all required jobs were done efficiently
- Obtained extensive knowledge of register and stock in order to solve production problems.
Subway – Sandwich Artist
SUBWAY®Restaurants
06.2016 - 06.2017
- Cultivated strong customer service and immediate problem solving skills to best fit the customer’s needs, while staying level headed and productive
- Gained a strong understanding of counting and distributing money
- Reference: Brianne Gladwell – Senior Shift Lead
Education
Bachelor of Science - Computer Science
Weber State University - In Progress
Ogden, UT05.2025
No Degree - Air Force Basic And Technical Training
Air Education And Training Command
09.2019
Skills
- Providing Feedback
- Performance Improvement
- Quality Improvement Strategy
- User Experience
- Customer Information Databases
- Assess Needs
Accomplishments
- National Honor Society – Bonneville High School – 2014-2017
- TSA Fall Leadership Conference - 2015
- Project Lead the Way – 2013-2017
Timeline
Lead Team Mentor
AvantGuard Monitoring
02.2020 - 07.2023
Element Leader
US Air Force, Yellow Rope
01.2019 - 08.2019
Staff Sergeant
US Air Force, AFB
06.2018 - Current
Shift Manager
Jamba Juice
08.2017 - 08.2018
Subway – Sandwich Artist
SUBWAY®Restaurants
06.2016 - 06.2017
Bachelor of Science - Computer Science
Weber State University - In Progress
No Degree - Air Force Basic And Technical Training
Air Education And Training Command
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