Summary
Overview
Work History
Education
Skills
Certification
Timeline

Betty Jordan Kelly

Memphis,TN

Summary

Hardworking employee enthusiastic about learning Manager field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Bus Driver

Grehound Lines
Memphis, TN
11.2017 - Current
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping passengers safety in mind to maintain good safety record.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record

Hospitality Manager

TN 4th Church God In Christ
Memphis, TN
01.2009 - 12.2018
  • Motivated staff to perform at peak efficiency and quality.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Scheduled work hours for 5 employees to achieve adequate manpower coverage, while overseeing 10 to 20 volunteers per-vent.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Purchased food and cultivated strong vendor relationships.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Setting up large groups for seminars, conferences and other events.
  • Participated in financial activities establishing budgets and allocating funds to different event.

Ramp Area Driver

FedEx Express
Memphis, TN
12.2014 - 10.2017
  • Operated Yard truck and tractor truck
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked flexible hours across night, weekend and holiday shifts
  • Maintained energy and enthusiasm in fast-paced environment

Education

Associate of Science - Hospitality With On Culinary Arts

Southwest Tennessee Community College, Memphis, TN
05.2014


  • Dean's List : Fall 2011 Spring 2012 Fall 2012 Spring
  • CA-1 Scholarship Recipient
  • Magna Cum laude
  • School Catering

Skills

  • Commercial Drivers License (CDL)
  • Federal and State Driving Regulations
  • Time, Mileage and Fuel Tracking
  • Routine Vehicle Maintenance
  • Situational Awareness
  • Accident Reporting
  • Vehicle Safety and Maintenance
  • Dependable and Trustworthy
  • Elderly and Disabled Assistance
  • Traffic Laws and Regulations
  • Special Needs Passengers
  • Fare and Voucher Collection
  • Map Reading
  • Navigation Equipment
  • Daily Logs
  • Transportation Regulations
  • Customer Service
  • Customer Interaction
  • Training Programs
  • Audit
  • Customer Satisfaction
  • Cash Control
  • Human Resources
  • Planning And Analysis
  • Operational Procedures
  • Employee Development

Certification


  • Supervisor Training - 2013

Timeline

Bus Driver - Grehound Lines
11.2017 - Current
Ramp Area Driver - FedEx Express
12.2014 - 10.2017
Hospitality Manager - TN 4th Church God In Christ
01.2009 - 12.2018
Southwest Tennessee Community College - Associate of Science, Hospitality With On Culinary Arts

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Betty Jordan Kelly