Jordan Knight

• Liaised with[ Type] team on elements of extraction, infusion testing and formulating processes.
• Supported ethanol extraction procedures to meet standardized requirements and accuracy.
• Followed policies and procedures for daily operations to fully comply with state regulations.
• Maintained extraction and infusion operations by initiating, coordinating and supporting operational policies and procedures.
• Worked Daily on X10 extraction machine, also trained for X40
• Worked in packaging department as well, where detailed counts and precise measurements were key

• Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
• Emptied trashcans and transported waste to collection areas.
• Used time management and efficient cleaning methods to meet deadlines.
• Organized and used industrial cleaning products following strict safety procedures.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

• Monitored working environment, making sure it was always safe, positive setting for all employees.
• Provided constructive feedback to workers, which improved morale and boosted efficiency.
• Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
• Answered customer questions and provided immediate assistance to deliver exemplary service.
• Worked the sales floor
• Ordered and tracked Inventory
• Hired & Fired Employees
• Brand outreach by reaching out and delivering artists care packages

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.

Sorted and packaged books

Heavy lifting over 50 lbs.