Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan M. Hussung

Summary

Motivated and dedicated Operator who excels in a fast-pace, high-volume environment. Effective in streamlining operations, increasing efficiency, productivity and profitability. Assertive and enthusiastic with an unsurpassed work ethic. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

16
16
years of professional experience

Work History

Colorado Operations Manager

Regal Facility Management
11.2013 - Current
  • Contract compliance / management of one-hundred plus (100+) facilities with forty plus sub-contractors / vendors in the Colorado Front Range territory.
  • Controlled management / coordination of two-hundred fifty plus (250+)monthly ancillary services
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Management/Administration

Brooks Tower Residences
06.2008 - 11.2013
  • Worked directly with Facility Operations Manager on aspects of building maintenance (repairs, infrastructure, etc.)
  • Outside vendor coordination for property maintenance
  • Managed multiple CRM's for compliance and efficiency
  • Coded and approved cost associated invoices for entire property
  • Assisted in payroll and other accounting responsibilities to ensure correct / accurate P&L's, balance sheets, etc.
  • Managed a staff of 24 hour front desk and parking garage concierges.
  • Ensured compliance with regulatory requirements through meticulous recordkeeping and regular reporting submissions.

Education

High School Diploma -

Gateway High School
Aurora, Colorado
01.2008

Skills

  • Client Relationships
  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Operational Efficiency
  • Planning and Implementation
  • Staff Management
  • Inventory Management
  • Project Management

References

Darin Rose (City of Lone Tree, Colorado)

303-910-5311


Jeff Wenda (City of Lakewood, Colorado)

310-514-6866


Justin Haynes (AlloSource)

303-434-4230


Scott Graham (AlloSource)

720-357-3762


Timeline

Colorado Operations Manager

Regal Facility Management
11.2013 - Current

Management/Administration

Brooks Tower Residences
06.2008 - 11.2013

High School Diploma -

Gateway High School
Jordan M. Hussung