Jordan M. Hussung
Summary
Motivated and dedicated Operator who excels in a fast-pace, high-volume environment. Effective in streamlining operations, increasing efficiency, productivity and profitability. Assertive and enthusiastic with an unsurpassed work ethic. Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
Work History
Colorado Operations Manager
Regal Facility Management
11.2013 - Current
- Contract compliance / management of one-hundred plus (100+) facilities with forty plus sub-contractors / vendors in the Colorado Front Range territory.
- Controlled management / coordination of two-hundred fifty plus (250+)monthly ancillary services
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Management/Administration
Brooks Tower Residences
06.2008 - 11.2013
- Worked directly with Facility Operations Manager on aspects of building maintenance (repairs, infrastructure, etc.)
- Outside vendor coordination for property maintenance
- Managed multiple CRM's for compliance and efficiency
- Coded and approved cost associated invoices for entire property
- Assisted in payroll and other accounting responsibilities to ensure correct / accurate P&L's, balance sheets, etc.
- Managed a staff of 24 hour front desk and parking garage concierges.
- Ensured compliance with regulatory requirements through meticulous recordkeeping and regular reporting submissions.
Education
High School Diploma -
Gateway High School
Aurora, Colorado01.2008
Skills
- Client Relationships
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Planning and Implementation
- Staff Management
- Inventory Management
- Project Management
References
Darin Rose (City of Lone Tree, Colorado)
303-910-5311
Jeff Wenda (City of Lakewood, Colorado)
310-514-6866
Justin Haynes (AlloSource)
303-434-4230
Scott Graham (AlloSource)
720-357-3762
Timeline
Colorado Operations Manager
Regal Facility Management
11.2013 - Current
Management/Administration
Brooks Tower Residences
06.2008 - 11.2013
High School Diploma -
Gateway High School