Hi, I’m
Jordan Monhollon
Knoxville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented leader and analytical problem-solver with over 4 years of experience successfully managing front-line aviation electronic operations. Efficiently maintaining and repairing the CH-53E and CH-53K equipment. Coordinating resources and staff to handle any requirement. Seasoned Sergeant bringing demonstrated safety management and performance optimization skills gained during experience in Collateral Duty Inspector settings. Delivering in-depth training and mentoring to help each worker improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems and reaching an efficient and timely result.
Overview
6
years of professional experience
Work History
United States Marine CorpsJacksonville, NC
Collateral Duty Inspector
10.2019 - Current
Job overview
- Managed collateral risk by adhering to policies, procedures and regulations producing avionics work center that had lower Maintenance Action Form count by 45% in last 20 years.
- Partnered with lines of business and others to support efforts to improve collateral performance and timely execution. Increasing flight hours by 340 hours setting new all time record for our squadron and Marine Aircraft Group.
- Contributed to team success by meeting or exceeding standards for productivity, quality, timeliness and customer.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Contributed to development, implementation and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Organized ongoing maintenance schedules to boost system performance.
- Hired and trained new avionics workers to improve efficiency of department and cultivate productive work atmosphere.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored product quality and communicated necessary improvements to Avionics systems.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
United States Marine Corps, USMCJacksonville, NC
Aviation Electronics Technician
10.2018 - 09.2019
Job overview
- Conducted preventive maintenance and repairs on wire bundles, connectors, RF cables and fiber-optic lines for avionics and weapons integration lab equipment.
- Installed electrical and electronic components and assemblies.
- Influenced emerging aviation system weapon, navigation, and communication designs to reduce, simplify and eliminate maintenance actions.
- Performed technical and logistical tasks while supporting over 100 lab users with quality customer service.
- Supported avionics team with evaluation of lab system repairs, modifications and upgrades.
- Scheduled routine lab tests and coordinated assets per specific user requests in secure testing environment.
- Maintained in-depth knowledge of CH-53E standards, procedures, and instrumentation to accomplish record breaking squadron readiness levels and flight hours.
- Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems.
- Assessed aircraft electrical systems to evaluate proper functioning.
- Evaluated, specified, ordered, tested, configured and tracked aircraft and lab assets for company requirements.
- Coordinated work with engineers, technicians and other aircraft maintenance personnel.
- Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
- Repaired and installed wiring, connectors, control boxes antennas and other pieces.
- Performed thorough visual and physical inspections of all electrical parts.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Diagnosed faults and developed resolution plans.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Completed quality assurance checks for service work and completed documentation outlining updates.
GovernmentJacksonville, NC
United States Marine Corps
08.2017 - 09.2018
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Advised senior military members and commanders based on intelligence findings.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
- Reported on incidents, suspensions and other concerns to supervisory personnel.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Onboarded new temps by entering employee information into systems
Logan's RoadhouseMurfreesboro, Tennessee
Server
09.2016 - 05.2017
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Logan's Roadhouse GrillMurfreesboro, TN
Host
01.2016 - 08.2016
Job overview
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Documented reservations and communicated changes to guests.
- Checked and restocked server areas and organized and got change for front counter.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
The University of Tennessee - KnoxvilleKnoxville, TN
Bachelor of Science from Electrical Engineering
05.2026
University Overview
- Was accepted as a transfer student and will be attending starting the Fall 2022-2023 semester following my end of active service with the United States Marine Corps.
Coastal Carolina Community CollegeJacksonville, NC
No Degree from Electrical Engineering
05.2022
University Overview
- 3.6 GPA while working a full time schedule plus overtime in the United States Marine Corps.
Oakland High SchoolMurfreesboro, TN
High School Diploma
05.2017
University Overview
- Extracurricular Activities: JROTC
- Extracurricular Activities: Football
- Extracurricular Activities: Wrestling
University of KentuckyLexington, KY
No Degree from College Preparation 101
01.2017
University Overview
- Completed AP course in College Preparation 101.
Skills
- Work Estimation
- Repair Requirements Determination
- Operational Efficiency
- Skilled Maintenance and Repair
- Coordinating Maintenance Schedules
- Tool and Parts Inventory Oversight
- Worker Training
- Daily Facility Operations
- Personnel Skill Assessments
- Job Prioritizing
- Hazard Monitoring and Management
- Adaptability and Flexibility
- Analytical and Critical Thinking
- Professional Communication
- Word Processing
- Computerized Maintenance Management
- Big Data Analytics
- Group Activities
- Complex Problem-Solving
- Reading Comprehension
- Constructive Feedback
- Social Perceptiveness
- Active Learning
Accomplishments
- Used Microsoft Excel to develop inventory and personnel tracking spreadsheets.
- Supervised team of 44 staff members.
- Received 3 military awards for my expeditious understanding of my job by obtaining the highest qualification possible for my aircraft in a total of 2 years which before had taken the personnel who trained me 4 years to achieve.
Timeline
Collateral Duty Inspector
United States Marine Corps
10.2019 - Current
Aviation Electronics Technician
United States Marine Corps, USMC
10.2018 - 09.2019
United States Marine Corps
Government
08.2017 - 09.2018
Server
Logan's Roadhouse
09.2016 - 05.2017
Host
Logan's Roadhouse Grill
01.2016 - 08.2016
The University of Tennessee - Knoxville
Bachelor of Science from Electrical Engineering
Coastal Carolina Community College
No Degree from Electrical Engineering
Oakland High School
High School Diploma
University of Kentucky
No Degree from College Preparation 101
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