Jordan Munoz

Inpro Seal 2013 - Present

Multiple positions within the company including:

• Final assembly- Quality checks compared to print with dim. Checks and finish checks,
• Manual knee mill operator- Milling to print, adding hardware to parts
• Manual lathe operator- Reworking scrap parts to be functional, on customer property and with R and E designs.
• CNC operator- Experience with Haas, Doosan, Cincinnati, I have ran 3 axis and 5 axis lathes and VMC. Operated a surface grinder with 10-18 RA finish
• Maintenance- Troubleshooting and aligning machines, I have worked on Mori, VTL, LNS bar feeders, Cincinnati lathes, HAAS VMC, Doosan, manual mills and manual lathes
• Programming- Working hand in hand with programming to ensure machines are operationally well from machine maintenance to programs being ran. Working knowledge on writing programs for machines on the shop floor.

Supervisor 2021-present

• Overseeing multiple departments including operators & maintenance crew, ensuring work load is ran efficiently & timely for customer needs. Analyzing company data to determine the best cost & time savings for the company. Completed Fast problem Solving & Zero Waste training
• Frequently inspected production area to verify proper equipment operation.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Running packaging department so orders could be shipped in a timely manner to world wide destinations.
• Handling UPS shipping software.
• Handling packaging machines.
• Driving forklift as needed to load trucks on the dock.
• Assembled products according to changing daily work orders and specific customer needs.

• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Working with clientele to provide the jewelry needed for their special occasions. .
• Handling & depositing money.
• Securing the store due to its content value.
• Providing information on stones as requested.
• Dealing with customers daily & handling any customer service issues that arise.

• Taking orders over the phone & in person.
• Handling money & deposits.
• Overseeing customer service.
• Ensuring health codes are met.
• Delivering as necessary.
• Opening & closing daily.
• Handling day end book keeping.