Jordann Morton
Boise,ID
Summary
I am a motivated employee with strong work ethic, great organizational skills, and ability to work independently. I am proficient at communicating my availability and have never shown up late to a shift. I have excellent skills in leadership, customer service, and teamwork.
Overview
5
5
years of professional experience
Work History
Lifeguard
Boise Parks and Rec
06.2019 - 08.2019
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers or storms.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Scanned main areas to monitor for any safety risks.
Lawn Care for the Forest Service
LCG
06.2019 - 10.2021
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Maintained tools and equipment to foster safe and consistent operation.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Identified tools, machinery and personnel required for projects and properly managed resources.
- Completed all time sheets on time and accurately.
- Cared for lawns through trimming, mowing, fertilizing, etc.
Expo/Host/Server Assistant
Bardenay
11.2019 - 04.2022
- Greeted customers and answered inquiries regarding menu items and specials.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Practiced multitasking skills in the kitchen.
- Paid close attention to detail in the kitchen and throughout the restaurant.
Barista/Baker
Java Cafe
08.2021 - 03.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Promoted additional items with beverages, increasing store sales.
- Followed exact recipes for mixing and preparing beverage and food items.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Replenished bakery items in display cases.
Paddle Board Guide/Laser Tag Instructor
Flathead Lake Lodge
05.2023 - 09.2023
- Built personal relationships with guests to promote positive experiences.
- Checked tour vehicles for cleanliness, safety and functionality.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Ensured safety of everyone while traveling down river.
- Responded to accidents or injuries immediately.
- Helped with other tasks on ranch when needed.
Snowboard Instructor
Mammoth Mountain
11.2023 - 04.2024
- Utilized variety of snowboarding techniques to impart knowledge and customized instruction to individual skill levels.
- Stayed on top of current weather conditions to maintain student safety.
- Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Offered constructive feedback to clients to help reach goals.
Ranch Hand
C Lazy U
05.2024 - 10.2024
- Maintained safety when using equipment and tools by following established precautions.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Built personal relationships with guests to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Followed verbal and written instructions to properly move furniture for daily events.
Education
Bachelors - Engineering
Boise State University
Boise, ID03.2027
Skills
- Grounds Maintenance
- Teamwork
- Hand tools
- CPR/First Aid
- Customer Service
- Detail Oriented
- Strong Communication Skills
- Can Maintain a Positive Working Environment
- Effective Problem Solver
Timeline
Ranch Hand
C Lazy U
05.2024 - 10.2024
Snowboard Instructor
Mammoth Mountain
11.2023 - 04.2024
Paddle Board Guide/Laser Tag Instructor
Flathead Lake Lodge
05.2023 - 09.2023
Barista/Baker
Java Cafe
08.2021 - 03.2024
Expo/Host/Server Assistant
Bardenay
11.2019 - 04.2022
Lifeguard
Boise Parks and Rec
06.2019 - 08.2019
Lawn Care for the Forest Service
LCG
06.2019 - 10.2021
Bachelors - Engineering
Boise State University
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