Jordann Popa
Howell,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
7
7
years of professional experience
Work History
Homemaker
Self-employeed
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Cashier
Taco Bell
11.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Gardener
Michigan Roots
09.2023 - 11.2023
- Performed fall cleanup to clear brush and debris from landscaped areas.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Contributed to a safe working environment by adhering to company safety protocols and maintaining well-organized workspaces.
Assistant Manager
Cottage Inn
07.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Welding Robot Operator
Flexible Metal
10.2022 - 03.2023
- Improved overall product quality through consistent monitoring of robotic welds and making necessary adjustments as needed.
- Ensured timely completion of projects by accurately programming and adjusting welding robot parameters.
- Streamlined production workflow by scheduling automated welds during off-peak hours, utilizing robot''s full potential.
- Coordinated with quality control team to ensure all welded parts met required industry standards and specifications.
- Enhanced welding quality by operating robotic welding equipment with precision and efficiency.
- Participated in root cause analysis meetings following any defects or issues detected in welded products, implementing corrective actions as necessary.
- Performed routine maintenance on robotic welders, prolonging their lifespan and reducing repair costs.
- Maintained a safe working environment by adhering to established safety protocols while operating welding robots.
- Maintained a clean and organized workstation, promoting efficiency and reducing risks of accidents.
- Provided technical support to troubleshoot and resolve issues related to robotic welding equipment, ensuring minimal downtime.
- Reduced material waste by optimizing robotic welding processes and accurate part placement.
- Managed inventory of consumables for robot welders, ensuring uninterrupted production flow.
Overnight Manager
Mugg & Bopps
10.2021 - 05.2022
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.
- Coordinated with vendors to ensure timely deliveries and proper stock rotation during overnight restocking efforts.
Event Hostess
Fabulous Foods
06.2017 - 05.2020
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
- Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
- Enhanced guest experience by providing exceptional and personalized service during events.
- Coordinated with catering teams to ensure timely delivery of food and beverages, enhancing overall guest satisfaction.
- Navigated complex schedules efficiently by prioritizing tasks based on urgency or importance within tight deadlines leading up to each event.
Education
Associate In Engineering Technology - Biomedical Engineering
Schoolcraft
Livonia, MIMedical Billing & Coding
Washtenaw Community College
Ann Arbor, MIHigh School Diploma -
Innovation Academy
Howell, MI06.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Decision-Making
- Problem Resolution
Timeline
Homemaker
Self-employeed
12.2023 - Current
Cashier
Taco Bell
11.2023 - 12.2023
Gardener
Michigan Roots
09.2023 - 11.2023
Assistant Manager
Cottage Inn
07.2023 - 09.2023
Welding Robot Operator
Flexible Metal
10.2022 - 03.2023
Overnight Manager
Mugg & Bopps
10.2021 - 05.2022
Event Hostess
Fabulous Foods
06.2017 - 05.2020
Associate In Engineering Technology - Biomedical Engineering
Schoolcraft
Medical Billing & Coding
Washtenaw Community College
High School Diploma -
Innovation Academy