Jordanna David
Fairbanks,United States
Summary
Skilled in customer service and maintaining attention to detail, I excelled at Tanana Chiefs Conference by ensuring safety and efficiency. My adeptness at multitasking and organization streamlined operations at Doyon, Limited, enhancing team communication and client satisfaction. My proactive approach and strong diagnostic skills significantly contributed to workplace achievements.
Overview
6
6
years of professional experience
Work History
Sobering Center Technician
Tanana Chiefs Conference
04.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Receptionist
Doyon, Limited
03.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with planning office events and meetings for smooth execution.
Shareholder Relations Assistant
Doyon, Limited
02.2019 - 03.2020
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
Bachelor's Degree - Applied Management
University of Alaska Fairbanks
Fairbanks, AK05.2028
Associate of Applied Science - Administrative Management
University of Alaska Fairbanks CTC
Fairbanks, AK05.2024
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Timeline
Sobering Center Technician
Tanana Chiefs Conference
04.2022 - Current
Receptionist
Doyon, Limited
03.2020 - 03.2022
Shareholder Relations Assistant
Doyon, Limited
02.2019 - 03.2020
Bachelor's Degree - Applied Management
University of Alaska Fairbanks
Associate of Applied Science - Administrative Management
University of Alaska Fairbanks CTC
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