Summary
Overview
Work History
Education
Skills
References
Certification
Accomplishments
Work Availability
Websites
Languages
Software
Work Preference
Timeline
Generic
Jordan Nabil Renfroe

Jordan Nabil Renfroe

San Antonio,TX

Summary

Dynamic operations leader with proven success in warehousing and logistics roles, driving $300K+ in cost savings and reducing deadstock from over 20% to 2%. Skilled in Oracle NetSuite and SOP writing, I excel in cross-department collaboration and process improvement, ensuring efficient shipping operations and regulatory compliance.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Warehouse Manager

Cuisine Solutions
San Antonio, TX
02.2024 - Current
  • Managed 10 shipping associates across 2nd and 3rd shifts for optimal efficiency.
  • Coordinated product shipments to customers and interplant transfers from San Antonio Plant and 3PL Warehouse.
  • Utilized Oracle’s NetSuite for inventory management, shipment creation, and operations analysis.
  • Tracked KPIs for upper management to enhance decision-making processes.
  • Collaborated with Production and Quality Assurance to achieve production goals and fulfill customer orders.
  • Facilitated improved communication between departments, enhancing organizational efficiency.
  • Reduced deadstock from over 20% to 2% through effective inventory management strategies.
  • Drove $300K+ in cost savings while decreasing overtime from over 70 hours to less than 10 weekly.

Shipping & Receiving Manager

Leader Creek Fisheries
Naknek, AK
05.2023 - 08.2023
  • Oversaw shipping operations for over 18 million pounds of salmon products, achieving record-low error rates.
  • Developed standard operating procedures to enhance safety and organization within shipping department.
  • Engineered innovative procedures to minimize labeling errors, yielding significant time and cost savings.
  • Collaborated with upper management to fulfill orders, utilizing data to resolve customer complaints.
  • Conducted thorough research and formulated a strategic plan for departmental upgrade and modernization.
  • Authored and implemented Standard Operating Procedures for management team and operators.
  • Orchestrated logistics with fisheries to optimize delivery scheduling and space utilization.
  • Designed labels compliant with Food and Drug Administration regulations, ensuring regulatory adherence.

Shipping Assistant Manager

Leader Creek Fisheries
Naknek, AK
05.2020 - 08.2022
  • Oversaw shipping operations for all inbound and outbound activities during evening shifts and in manager's absence.

Shipping Associate

Leader Creek Fisheries
Naknek`, AK
06.2019 - 08.2019
  • Inspected merchandise and corrected inaccuracies and damages
  • Labeled and sealed product
  • Assisted staff in shipping processes such as proper handling and storage.

Processor

Leader Creek Fisheries
Naknek, Alaska
06.2017 - 08.2018
  • Unloaded deliveries from main plant
  • weighed and recorded Roe deliveries
  • packed processed Salmon Roe
  • worked 16 hour shifts 7 days a week

Sales Associate

Kay Jewelers
Lakeland, FL
10.2018 - 05.2020
  • Engaged with customers to build rapport and loyalty.
  • Organized displays to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Consistently exceeded sales goals

Education

High School Diploma -

Whitman Academy
Amman, Jordan
05-2016

No Degree - Business Management

Southeastern University
Lakeland, FL
09.2016 - 05.2019

Skills

  • English and Arabic
  • Standard operating procedures
  • Regulatory compliance
  • Shipping operations
  • Cost reduction
  • Team leadership
  • Process improvement
  • Problem solving
  • Cross-department collaboration
  • Order fulfillment
  • Oracle NetSuite
  • Microsoft Office Specialist, Excel
  • ERP software
  • KPI tracking

References

References available upon request.

Certification

Microsoft Office Specialist - Excel

Forklift Certification - Cuisine Solutions/Crown

Accomplishments

Cuisine Solutions - Warehouse Manager

  • Managed 10 shipping associates across 2nd and 3rd shifts for optimal efficiency.
  • Coordinated product shipments to customers and interplant transfers from San Antonio Plant and 3PL Warehouse.
  • Utilized Oracle's NetSuite for inventory management, shipment creation, and operations analysis.
  • Tracked KPIs for upper management to enhance decision-making processes.
  • Collaborated with Production and Quality Assurance to achieve production goals and fulfill customer orders.
  • Facilitated improved communication between departments, enhancing organizational efficiency.
  • Reduced deadstock from over 20% to 2% through effective inventory management strategies.
  • Drove $300K+ in cost savings while decreasing overtime from over 70 hours to less than 10 weekly.

Leader Creek Fisheries - Shipping and Receiving Manager

  • Successfully negotiated and organized comprehensive training programs for our Warehouse Management System (WMS), involving both my team and senior management.
  • Authored and implemented Standard Operating Procedures (SOPs) for the management team and operators, ensuring operational excellence and consistency.
  • Developed and implemented innovative procedures to minimize labeling errors, resulting in significant time and cost savings for the organization.
  • Designed a variety of labels in compliance with Food and Drug Administration (FDA) regulations, demonstrating attention to detail and regulatory adherence.
  • Engineered and established organizational processes to efficiently provide quality assurance, sales teams, and senior management with critical data and documentation, thereby enhancing decision-making capabilities.
  • Conducted thorough research and formulated a strategic plan for the department's upgrade and modernization, catering to the demands of rapid organizational growth.
  • Collaborated closely with the safety officer to introduce and enforce safer practices, adapting effectively to increased production speeds.
  • Orchestrated logistics with other fisheries to efficiently schedule deliveries, while optimizing space utilization within our facilities.
  • As the shipping and receiving manager, I oversaw the shipment of over 18 million pounds of product, a record-breaking achievement for the company, while maintaining the lowest error rate to date.
  • Devised a data-driven system to accurately forecast shipping requirements, leveraging factory-wide data collection for predictive analysis.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language
Arabic
Advanced (C1)
C1

Software

Oracle Netsuite

Microsoft Office Suite

Innova by Marel

Adobe Acrobat

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany Culture401k match

Timeline

Warehouse Manager

Cuisine Solutions
02.2024 - Current

Shipping & Receiving Manager

Leader Creek Fisheries
05.2023 - 08.2023

Shipping Assistant Manager

Leader Creek Fisheries
05.2020 - 08.2022

Shipping Associate

Leader Creek Fisheries
06.2019 - 08.2019

Sales Associate

Kay Jewelers
10.2018 - 05.2020

Processor

Leader Creek Fisheries
06.2017 - 08.2018

No Degree - Business Management

Southeastern University
09.2016 - 05.2019

High School Diploma -

Whitman Academy