Experienced Information Technology Professional with a solid education and background in Desktop, Server, and VoIP. Demonstrated expertise in troubleshooting End-User technical issues and making changes to telephone systems as a NavTech Telecom Engineer-Contract at MemorialCare. Skilled in leveraging cutting-edge technologies to optimize system performance and enhance user experience. Possesses in-depth knowledge of IT operations and a proactive problem-solving approach. Offers valuable contributions to forward-thinking organizations. For additional details, such as name, company information, dates, or phone number, please feel free to ask.