Jordan Rigel
Traer,IA
Summary
Dynamic Administrative Specialist with proven expertise at the United States Marine Corps in optimizing office operations and enhancing communication. Skilled in data management and customer service, I successfully improved recordkeeping systems and automated processes, ensuring efficiency and accuracy. Adept at travel logistics and team collaboration, I consistently deliver exceptional results.
Overview
7
7
years of professional experience
Work History
Administrative Specialist
United States Marine Corps
MCAS Beaufort, SC
01.2020 - 06.2025
- Processed incoming mail on a daily basis; sorted mail into appropriate categories for distribution or filing purposes.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
- Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout, and budgetary requirements.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Responded to customer issues to provide immediate resolution and improve retention.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Performed data entry tasks in an accurate and timely manner.
- Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
Cashier/Cook
Canes
Cedar Falls, IA
04.2019 - 01.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Universal Aid
Sunrise Hill Rehab and Rehabilitation Center
Traer, IA
06.2018 - 04.2019
- Changed bed linens and towels, tidied up rooms.
- Communicated effectively with nursing staff regarding any special dietary needs of individual residents.
- Supported other departments within the facility by providing assistance as needed.
- Provided assistance with feeding residents, ensuring their dietary needs were met.
- Cleaned and sanitized kitchen equipment and surfaces following all safety protocols.
Education
Associate of Science - Criminal Justice
Columbia Southern University
Orange Beach, AL04.2024
High School Diploma -
North Tama Elementary and High School
Traer, Iowa01.2020
Skills
- Adobe Creative Suite
- Microsoft Excel and Word
- Data management
- Customer service
- Travel logistics
- Team collaboration
- Payroll administration
- Task prioritization
Languages
English
References
- Annie, Peerman, 319-883-1876
- Irene, Buel, 951-805-5852
- Lily, Banhegyesi, 516-233-9167
- Brittney, Fredenburg, 760-637-6105
- Mahiya, Wright, 607-643-1369
References
References available upon request.
Timeline
Administrative Specialist
United States Marine Corps
01.2020 - 06.2025
Cashier/Cook
Canes
04.2019 - 01.2020
Universal Aid
Sunrise Hill Rehab and Rehabilitation Center
06.2018 - 04.2019
Associate of Science - Criminal Justice
Columbia Southern University
High School Diploma -
North Tama Elementary and High School
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