Accomplished Principal Solution Architect at Amazon Web Services with a proven track record in developing scalable AWS solutions that drive success across ISV, FSI, and Enterprise sectors. Specialized in secure cloud architectures, leveraging expertise to enhance team performance and client satisfaction. Successfully led a global team to achieve $2.4B in annual recurring revenue, highlighting strong capabilities in technical solutions design and mentorship. Committed to fostering innovation and excellence within technology-driven environments.
Overview
25
25
years of professional experience
10
10
Certifications
Work History
Principal Solution Architect
Amazon Web Services
Seattle, WA
12.2024 - Current
Optimized scalable architecture solutions for major clients utilizing AWS within ISV, FSI, and Enterprise industries.
Solving the most complex blockers that customers face via workarounds or direct service team enhancements.
Developed tailored solutions utilizing customer insights, industry expertise, and strategic business understanding.
Provided training to fresh team members in both technical aspects and sales techniques.
Led a global agile team of Senior and Principal Solutions Architects responsible for $2.4B ARR for Containers, Serverless, VMware, Microsoft, End User Computing and Cloud Operations in the Worldwide Specialist Organization at AWS
Implemented data-driven automation tools to provide insights on projections and ensure alignment with organizational targets.
Partnered with service teams to introduce innovative features tailored for internal and external stakeholders.
Designed, implemented, assessed, constructed, and advocated consistent sales and technical workflows for top clients.
Led cross-domain generative AI workshops covering the United States.
Principal Technical Business Developer, Enterprise Workloads
Amazon Web Services
Ridgefield, WA
10.2023 - 01.2024
Directed technology-focused initiatives involving Oracle, SAP, and VMware in government environments.
Developed solutions leveraging Generative AI and integrated native AWS services to enhance adoption.
Created a serverless meeting summarization tool which translates recording meetings into text and provides a list of keywords, acronym definitions, summary, and action points used by over 1000 internal employees
Worldwide Public Sector Technical Leader, VMware Cloud on AWS
Amazon Web Services
Ridgefield, WA
08.2022 - 10.2023
Trained core sellers, Solution Architects and partners on selling, building and supporting VMware Cloud on AWS solutions.
Facilitated engagement between AWS and VMware service teams to gather pipeline and opportunity value related to enhancements and releases.
Mentor and develop the careers of new and existing technical employees by doing 1:1 trainings, workshops and career growth discussions
Manager, Solution Architecture, VMware Cloud on AWS
Amazon Web Services
Ridgefield, WA
01.2021 - 08.2022
Led core team of VMC Solution Architects specializing in Education, Healthcare, State and Local Governments.
Designed key performance indicators to evaluate and track opportunities within the Salesforce ecosystem.
Collaborated with Sales Leaders to formulate technical and business development strategies for high-value accounts.
Led technical discussions and provided guidance on pilots, proofs of concept and architectural designs involving VMware Cloud on AWS for both partners and clients.
Collaborated on strategic initiatives to promote and enhance VMware Cloud on AWS offerings.
Certified technical trainer and speaker, delivering multiple partner and customer training and immersion days as well as presenting VMC builders sessions at AWS Summits/Events
Co-created core health alerting solution for AWS Health Aware (AHA).
Achieved global deployment of AHA across more than 2700 customers.
Sr. Technical Account Manager
Amazon Web Services
Philadelphia, PA
10.2017 - 08.2020
Managing Enterprise Support customers through all facets of their engagements; including onboarding, implementation, operations management and support
Working with C-level executives to developers to architect, deploy, migrate and maintain new and existing workloads on AWS
Leading a team of seven Technical Account Managers in the PA/DE/NJ area as well as managing customer:TAM assignments and workload
Platform Engineering Manager
City of Philadelphia, Office of Innovation & Technology
Philadelphia, PA
12.2016 - 10.2017
Managed all IT architectural initiatives for the City of Philadelphia's physical and virtual server environment that support over 23,000 users with a $17MM annual purchasing budget
Mentored, managed and oversaw the career paths of 12 Junior to Senior System Engineers who support Active Directory, McAfee EPO, Exchange on-prem and Exchange Online /0365, Storage, Virtualization, Solarwinds Monitoring, Commvault Backup and File Services
Decreased the overall datacenter footprint by more than 60% by utilizing a virtual-first approach along with a Dell M1000e blade architecture utilizing EMC VNX 8000 storage
Changed the city's backup strategy to a virtualization, snapshot-based method, saving the city nearly $1.5MM a year in capacity costs through deduplication; while at the same time providing customers with additional backup and recovery options
Reengineered a failing, external vendor-driven virtualization project for the Philadelphia Police Department's CJIS compliant Message Switch project through completion
Reengineered an expensive, external vendor-driven virtualization project for the Philadelphia Health Department utilizing existing software /hardware and saving over 20% off the original quoted costs
Designed, reviewed, purchased, procured and documented all new server builds, P2Vs, V2Vs and department consolidation efforts
Provided architecture and implementation design recommendations to and alongside of the Chief Innovation Officer and the Chief Operating Officer for all city departments
Lead Technical Certification Developer
VMware
Philadelphia, PA
02.2015 - 12.2016
Tier 3 support for critical client troubleshooting issues in regards to vSphere 5.x/6.x, vRealize and NSX
Led the technical standards that were and are to be set for VMware's certification tracks based on SME knowledge acquired in the field in regards to content, documentation and design
Constructed hundreds of questions and scenarios for VMware Certified Associate (VCA), VMware Certified Professional (VCP) and VMware Certified Advanced Professional (VCAP) level exams including, Data Center Virtualization (DCV), Foundations, Cloud Management and Automation (CMA), Network Virtualization (NV) and Desktop Mobility (DTM) exams to test a candidate's proficiency in VMware products/solutions
Wrote the official vSphere 6.0 Data Center Virtualization (DCV) exam prep guides
Created Adobe Flash and XML scoring content for all of VMware's advanced exams (VCAP/VCIX) increasing candidate score receiving time from 2 weeks to immediately
Cloud Team Leader / Critical Escalation Manager
Dell Services
Philadelphia, PA
02.2012 - 08.2015
Led the architecting, migration, and implementation of 12 cloud projects worth up to $37MM for two clients
Managed P2Vs, V2Vs, DR exercises, Cloud DC build outs and severity 1 root cause analysis for Cloud to SAN and Cloud to Network issues
Earned the Silver Award for Customer Service Excellence, FY14Q3 & FY15Q3
Led a 35-member Intel team designing the architecture and providing administration for a $45MM cloud infrastructure with 5k vSphere 3.5 - 5.5 virtual machines and 500 hosts deployed across four datacenters supporting 12k users at a financial and real estate service provider
Oversaw a four-node, 4.5k virtual machine full data center migration, which included creating disaster recovery sites, performing compellent RIR replication, developing Symantec NetBackup policies, and implementing failover Cisco 1000v virtual switches at all four sites
Wrote PowerShell scripts for Snapshot management, VMware Tools management, custom VM annotations, capacity reporting, and disk performance metric gathering
Built a ESXi 4.1 environment on vCenter 4.1 from the ground up for 150 users, which included creating Round-Robin connections to EQLogic PS6010XV iSCSI SAN and implementing thin provisioning
Virtualization Engineer
Apex Systems
Philadelphia, PA
09.2011 - 02.2012
Senior Systems Engineer
City of Philadelphia, Department of Technology
Philadelphia, PA
01.2009 - 09.2011
Self-Employed
Compuru
Baltimore, MD
05.2000 - 03.2008
Help Desk Engineer
BancTec
Washington, DC
05.2003 - 01.2005
Education
Bachelor of Science (B.S.) - Information Systems Management
Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.
Head - Enterprise Support (Mid and Large Enterprise Business) at Amazon Web Services (Amazon Internet Services Pvt. Ltd.)Head - Enterprise Support (Mid and Large Enterprise Business) at Amazon Web Services (Amazon Internet Services Pvt. Ltd.)
Customer Solutions Manager (Customer facing Program Manager) at Amazon Inc. (Strategic Accounts, Amazon Web Services)Customer Solutions Manager (Customer facing Program Manager) at Amazon Inc. (Strategic Accounts, Amazon Web Services)