Jordan Smith
Rockford,IL
Summary
Dynamic professional with a strong background in military operations and customer service, honed as an Infantryman with the Illinois Army National Guard. Proven expertise in tactical operations and personnel accountability, complemented by exceptional problem-solving and leadership skills. Committed to excellence in high-pressure environments, ensuring mission success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Infantryman
Illinois Army National Guard
Woodstock, IL
01.2023 - Current
- Operated and maintained equipment to ensure mission capability and safety standards.
- Collaborated with unit members to plan and execute tactical operations in diverse environments.
- Participated in community outreach programs to promote positive relations with local populations.
- Reported intelligence findings to leadership for informed decision-making during missions.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Supervised junior enlisted personnel in their duties and responsibilities.
Waiter
Shogun Japanese Restaurant
Rockford, IL
02.2024 - 01.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Processed payments and handled cash transactions with attention to detail.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Lead Cleaner
Unified Cleaning Company
Rockford, IL
08.2022 - 05.2023
- Supervised daily cleaning operations for commercial properties.
- Inspected work areas to maintain high cleanliness standards and identify needs.
- Communicated with clients to address concerns and ensure satisfaction with services.
- Performed deep cleans when necessary in order to maintain high standards of hygiene in the facility.
- Organized and maintained inventory levels of all cleaning supplies and equipment.
Education
High School Diploma -
Guilford High School
Rockford, IL06-2024
Some College (No Degree) - Criminology
Northern Illinois University
Dekalb, ILSkills
- Equipment maintenance
- Tactical operations
- Personnel accountability
- Intelligence reporting
- Supervision skills
- Customer service
- Problem solving
- Leadership development
- Critical thinking
- Radio communications
- Weaponry maintenance
- Physical fitness
- Military operations planning
Timeline
Waiter
Shogun Japanese Restaurant
02.2024 - 01.2025
Infantryman
Illinois Army National Guard
01.2023 - Current
Lead Cleaner
Unified Cleaning Company
08.2022 - 05.2023
High School Diploma -
Guilford High School
Some College (No Degree) - Criminology
Northern Illinois University