Jordan Weeter
Cape Coral,Florida
Summary
Professional hospitality worker with experience in managing multiple departments, meeting deadlines, motivating sales and hard work in a team setting. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Server/Bartender
KJ's Steakhouse
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender/Server
Toby Hill Bar & Grill
03.2021 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Account Manager
4 Your Car Connection
02.2023 - 12.2023
- Collaborated with the sales department for new accounts and met with clients during sales.
- Collaborated with the service department on existing assets to ensure product quality and satisfaction.
- Worked directly with insurance companies to process claims on existing accounts.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Residential Aide
Training Toward Self-reliance, Inc.
02.2017 - 08.2023
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Cook/Server
The Pizza Pub
10.2015 - 02.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook/Server
Reed's Family Restaurant
06.2013 - 10.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
No Degree - Chemistry
Clarion University of Pennsylvania
Clarion, PAHigh School Diploma -
Keystone Jr. Sr High School
Knox PA05-2014
Skills
- Exceptional customer service
- Organized and meets deadlines
- Memory retention
- Cleanliness standards
- Sales expertise
- Food safety practices
- Food sales and promotion
Timeline
Server/Bartender
KJ's Steakhouse
09.2024 - Current
Account Manager
4 Your Car Connection
02.2023 - 12.2023
Bartender/Server
Toby Hill Bar & Grill
03.2021 - 02.2024
Residential Aide
Training Toward Self-reliance, Inc.
02.2017 - 08.2023
Cook/Server
The Pizza Pub
10.2015 - 02.2017
Cook/Server
Reed's Family Restaurant
06.2013 - 10.2015
No Degree - Chemistry
Clarion University of Pennsylvania
High School Diploma -
Keystone Jr. Sr High School
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