Jordan Martinez

Promoted to Operations Manager by 2017 & Partner by 2021. Managing all Operations and Logistics around the world. Directing teams of 30+ people to fulfill the needs of large client groups(sometimes 200 clients at once). Hospitality, Property Management, Professional Concierge Services, Luxury Rentals, Client Relations, Team Management, Sales, Accounting, Scheduling, Executive/VIP Security Detail, etc.

• Monitored budget and utilized operational resources.
• Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
• Oversaw day-to-day logistical activities in accordance with business objectives.
• Analyzed business operations and implemented strategies to improve operational cohesiveness.
• Established and monitored quality assurance standards to achieve operational excellence.

One of The Largest Lumber Distribution Companies in Southern California. Duties included Running the Dispatch Department, Receiving Department. Logistics, Security, Employee Management, Network/Computer Management, Warehouse Management, Customer, Relations, Customer Service, Facility Management, Asset Maintenance including Forklifts, Trucks, Heavy Machinery and Commercial Vehicles.

• Identified and resolved unauthorized, unsafe, or ineffective practices leading to increased employee retention and decreasing overall downtime.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
• Implemented new ERP system based on accounting, operational and sale requirements, increasing overall company KPI's.

Self Defense Tactics and Training for Civilian & Law Enforcement Agencies around the world including US Customs/ Border Patrol, US Army, Swat etc. The Facility offered Self Defense Instruction, Weight Training, Sports Therapy, Physical Therapy, Mobility Classes, Private Lessons, Zoom Sessions & More. The Front of House also offered Food & Beverage including Juicing, Smoothies, Snacks, Coffee etc. 20+ Year Martial Artist.

• Developed and implemented strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational success.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Formed strategic partnerships and connected with potential clients to drive business development.

Veloxstat LLC specialized in courier and heavy freight delivery services. Started as a Courier Driver, promoted to Dispatcher, & lastly General Manager in 2014. Sales, Customer Relations, Customer Retention, Commercial Vehicle Maintenance, Shipping & Receiving Management & Warehouse Management were just some of my responsibilities.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.