Jorddan Plattner
Las Vegas,NV
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
5
5
years of professional experience
Work History
Manager
Lafonnd Enterprises
01.2023 - 10.2024
- Prepared schedules and assignments to meet short- and long-term business demands
- Controlled inventory levels, placing orders
- Resolved conflicts between team members professionally
- Negotiated contracts with vendors and suppliers
- Kept paperwork updated with internal standards and legal requirements
Server
Ocean Prime
01.2022 - 01.2023
- Took accurate notes detailing customer orders
- Explained details for new menu items and daily specials
- Communicated professionally with customers, colleagues and supervisors
- Supported bussers with table-cleaning during high-volume shifts
Server
8 Lounge
10.2021 - 08.2022
- Entered orders into computer system to coordinate with kitchen staff.
- Communicated professionally with customers, colleagues, and supervisors.
- Provides information to help food and beverage selections.
- Supported bussers with table-cleaning during high-volume shifts.
- Explained details for new menu items and daily specials.
Model Server
Turnt up tours
01.2021 - 12.2021
- Customer service Upselling/ Communication
- Walking big groups to the designated club
- Maintaining a clean work station / Pouring drinks
- Maintained professionalism and commitment with projects
Server
Barcode Burgers
12.2020 - 12.2021
- Greeting guest Detail oriented Attending quest Table checking Clean work station
- Adhered to state liquor regulations to serve alcohol safely
- Followed safety, sanitization and food handling guidelines
- Trained new servers in company policies, guest service standards and best practices
Server
Blue Martini
08.2019 - 03.2020
- Cross trained as a server to provide additional support during busy shifts.
- Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
- Monitored dining room capacity to ensure optimal guest experience.
- Addressed customer concerns or complaints professionally and promptly.
Education
High School -
Snow Canyon
Skills
- Multi Task
- Organization
- Positive energy
- Exceptional listener
- Team Work
- Customer service
- Upselling
- Communication
- Detail oriented
- Time Management
Timeline
Manager
Lafonnd Enterprises
01.2023 - 10.2024
Server
Ocean Prime
01.2022 - 01.2023
Server
8 Lounge
10.2021 - 08.2022
Model Server
Turnt up tours
01.2021 - 12.2021
Server
Barcode Burgers
12.2020 - 12.2021
Server
Blue Martini
08.2019 - 03.2020
High School -
Snow Canyon