Jorden Brome
Klamath Falls
Summary
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
9
9
years of professional experience
Work History
Freelancer
Self Employed Services
11.2024 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Optimized project efficiency by creating and implementing effective task management strategies.
Finance and Ops Assistant
Ironman 4x4 Usa
10.2021 - 11.2024
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Coordinated special projects as assigned by management staff.
- Entered data into databases accurately and efficiently.
- Generated weekly progress reports summarizing tasks completed during the week.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
Sales Representative
MedicAlert
01.2018 - 10.2021
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Identified opportunities for cross-selling additional products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated contracts with customers to secure sales deals.
- Resolved customer complaints promptly and effectively.
- Coached new employees on best practices for closing deals quickly and efficiently.
Bank Teller Supervisor
Bank of the West
10.2016 - 01.2018
- Supervised and evaluated teller staff, providing feedback on performance;.
- Ensured compliance with all banking regulations and procedures;.
- Assisted in developing and implementing training programs for new tellers;.
- Provided advice to customers regarding account options, financial services and products;.
- Resolved customer complaints promptly and efficiently;.
- Monitored cash levels in each teller's drawer;.
- Assisted with daily balancing of the branch's accounts;.
- Reviewed and approved time sheets for teller staff members;.
- Scheduled staff shifts according to business needs and staffing requirements;.
- Managed and balanced cash vault, audits, and general ledger accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Supplied tellers with coin and currency.
Education
High School Diploma -
Grace Davis High School
05-2012
Skills
- Data Entry
- File Management
- Attention to detail
- Administrative Support
- Time management
- Verbal and written communication
- Accounting Support
- Spreadsheet Software
- Operations Support
- Report Generation
- Computer Skills
- Positive and professional
Timeline
Freelancer
Self Employed Services
11.2024 - Current
Finance and Ops Assistant
Ironman 4x4 Usa
10.2021 - 11.2024
Sales Representative
MedicAlert
01.2018 - 10.2021
Bank Teller Supervisor
Bank of the West
10.2016 - 01.2018
High School Diploma -
Grace Davis High School
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