Jorden Cox
Grants Pass,OR
Summary
Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Leadership and High-stress environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.
Overview
10
10
years of professional experience
Work History
Treatment Coordinator/Dental Assistant
Open Door Dental
Grants Pass, Oregon
12.2020 - 06.2021
- Laid out potential payment plans for patients.
- Reviewed X-rays to help patients determine best treatments.
- Included family members and support system in patient treatment planning.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Worked with patients and families to develop future plans and discuss care actions.
- Managed prescriptions by sending electronic requests for new medications and refills.
Medical Scheduler
The Women’s Health Center
Grants Pass, OR
11.2019 - 12.2020
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Scheduled, rescheduled and handled cancelled appointments for patients.
Receptionist/Scheduler Coordinator
Mountain View Family Practice
Grants Pass, Oregon
02.2018 - 08.2019
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Organized patient files and streamlined operations to improve efficiency.
Online Fitness Coach
Self Employed
GrantsPass, Oregon
01.2016 - Current
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Education
High School Diploma -
Brighton Academy
Grants Pass, OR06.2017
Skills
- Multi-Line Telephone Systems
- Telephone skills
- Time management
- Scheduling
- Excellent teamwork
- Teamwork and contribution
- Leadership and teamwork
- Patient Care
- Excel software proficiency
- Classroom management
- Curriculum Development
- Lesson Planning
- Group learning mechanics
Timeline
Treatment Coordinator/Dental Assistant
Open Door Dental
12.2020 - 06.2021
Medical Scheduler
The Women’s Health Center
11.2019 - 12.2020
Receptionist/Scheduler Coordinator
Mountain View Family Practice
02.2018 - 08.2019
Online Fitness Coach
Self Employed
01.2016 - Current
High School Diploma -
Brighton Academy
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