Jorden Varela
Parachute,CO
Summary
A results-driven sports professional with keen understanding of sports management and operational oversight. Proven ability to drive team success through strategic planning and effective resource management. Known for fostering strong team collaboration and adaptability to changing circumstances, with focus on achieving measurable outcomes.
Experienced with managing front desk operations and delivering high-quality customer service. Utilizes excellent communication and organizational skills to maintain smooth workflow and handle guest inquiries effectively. Track record of fostering positive work environment and ensuring team productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sports Manager
Grand Valley Recreation Center
07.2021 - Current
- Developed and implemented comprehensive sports programs enhancing community engagement and participation.
- Collaborated with local organizations to promote events, increasing visibility and fostering community partnerships.
- Evaluated program effectiveness through participant feedback, leading to continuous improvement in offerings.
- Spearheaded marketing strategies for upcoming events, boosting attendance through targeted promotional efforts.
- Built strong relationships with local businesses to secure sponsorships and partnerships for the organization.
- Enhanced fan experience at games through creative promotions and in-game entertainment options.
- Collaborated with coaching staff to recruit top talent, contributing to successful seasons.
- Evaluated existing policies within the sports program, recommending improvements for efficiency and effectiveness where necessary.
- Oversaw game day operations, managing staff schedules, security protocols, and event logistics.
- Managed scheduling and logistics for sporting events, ensuring seamless execution and optimal resource allocation.
Front Desk Lead Receptionist
GRAND VALLEY REC CENTER
07.2021 - Current
- Greet Patrons
- Greet Children
- Sign Patrons and Children up for events
- I handle money cash, Card and check
- Answer Phone calls
- Answer all questions Patrons have About the center and the events we have going on
- Supervised daily front desk operations, ensuring efficient guest check-in and service delivery.
- Trained and mentored new staff on customer service protocols and operational procedures.
- Addressed guest inquiries and resolved issues to enhance overall visitor experience.
- Managed inventory of supplies, coordinating with vendors to maintain adequate stock levels.
- Collaborated with management to create promotional materials for community events and programs.
- Maintained a high level of professionalism with guests, ensuring their needs were met in a timely manner.
- Assisted management in implementing new front desk procedures to increase efficiency and improve guest experiences.
- Maintained accurate records of all transactions and facilitated prompt billing resolution when needed, ensuring financial accuracy and guest satisfaction.
Babysitter
Grand Valley Recreation Center
07.2021 - 09.2021
- Supervised daily activities and ensured safety of children in care.
- Communicated effectively with parents regarding child
- Mentored new babysitters on best practices for child supervision and engagement.
- Adapted caregiving strategies to meet individual children's needs and preferences.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
teacher
Pre-school
10.2018 - 10.2020
- Designed and implemented engaging lesson plans to foster early childhood development.
- Utilized diverse teaching methods to accommodate various learning styles in preschool settings.
- Collaborated with parents to discuss child progress and address developmental concerns.
- Mentored junior staff on classroom management techniques and educational best practices.
- Developed age-appropriate educational materials that enhanced children's learning experiences.
- Conducted assessments to monitor student progress and adapt instruction accordingly.
- Organized and led extracurricular activities that promoted social skills and teamwork among children.
- Maintained a safe, nurturing environment conducive to learning and exploration for all students.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Ged (G.E.D) -
Colorado Mountain College
Rifle, COSkills
- Technical Proficiency
- Time Management
- Toddler Care
- Frontline customer support management
- First aid
- Microsoft Word
- Cash reconciliation
- Communication skills
- Retail sales
- Infant Care
- Office experience
- Employee performance reporting
- Customer issue escalation
- Food service inventory management
- Front desk
- CPR
- Classroom Management
- Supervising experience
- Present
- Child care, CPR (1 year), Teaching (1 year), retail sales, Filing, Microsoft Office, Organizational Skills, Microsoft Excel
- Productivity software
- Teaching
- Team motivation (leadership skill)
- Customer service
- Store management
- Training & development
- Employee relationship building
- Curriculum Development
- English
- Management
- Cooking
- Leadership
- Customer communication
- Recruitment strategies
- Facility management
- Sponsorship acquisition
- Athletic program development
- Scheduling coordination
- Injury prevention
- Coach orientation
- Exceptional communication
- Guest relations
- Initiative-taking
- Billing management
- Registration oversight
- Strong leadership
- Time management
- Listening skills
- Credit and cash payments
- Cash handling
- Guest services
- Front desk management
- Patience and empathy
- Strong work ethic
- Dependability
- Child supervision
- Toddler care experience
- Team leadership
- Training and mentoring
Certification
CPR Certification
Timeline
Babysitter
Grand Valley Recreation Center
07.2021 - 09.2021
Sports Manager
Grand Valley Recreation Center
07.2021 - Current
Front Desk Lead Receptionist
GRAND VALLEY REC CENTER
07.2021 - Current
teacher
Pre-school
10.2018 - 10.2020
Ged (G.E.D) -
Colorado Mountain College
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