Jorden Watts
Allen
Summary
I am a dedicated team member with strong customer service and problem-resolution skills. Experienced in maintaining cleanliness and organization, ensuring a positive work environment. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Team Member
Dunkin' Donuts
McKinney
12.2023 - Current
- Working at Dunkin' Donuts as a team member comes with many responsibilities. Such as maintaining cleanliness and organization for each workstation. Essentially, I followed company procedures and helped create a positive work environment.
- Daily operations for this job involve preparing customized drinks in the correct order, and being diligent with drive-thru time. Also, I adhered to company procedures to foster a positive work environment. Operating daily with a friendly, professional demeanor and knowledgeable customer service which is essential to maintain the best customer experience and above-and-beyond quality of service.
- Maintain daily work assignments, and help team members when assistance is needed.
Cashier
Walmart
Lucas
02.2023 - 08.2023
- As a cashier at Walmart, I can switch between self-checkout and taking care of customers at registers. As a cashier on a register, I greeted customers, answered questions about store policies, and bagged items. I operated the cash register efficiently and accurately, processing payments by cash, check, credit card, gift card, or automatic debit. Delivered high level of customer service to patrons using active listening and engagement skills.
- While working at the self-checkout, I maintained the cleanliness and organization of the checkout areas throughout my shifts. Resolved customer inquiries regarding self-checkout procedures and policies. Greeted customers and provided assistance with self-checkout machines.
Education
Some College (No Degree) - Surgical Tech
Collin County Community College
Plano, TXSkills
- Medical terminology
- Team collaboration
- Time management
- Customer service
- Problem resolution
- Cleaning
- Training and mentoring
- Dependability and reliability
- Complaint resolution
- Organizing work stations
- Computer skills
- Following instructions
- Safety
- Collaboration and teamwork
- Willingness to learn
- Positive attitude
Accomplishments
- In my senior year of high school, I received a resilience award from my school.
Timeline
Team Member
Dunkin' Donuts
12.2023 - Current
Cashier
Walmart
02.2023 - 08.2023
Some College (No Degree) - Surgical Tech
Collin County Community College