Jordi Acosta
New York,NY
Summary
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members. I am looking to expand my career in delta, by now attending vaughn college to pursue my A&P license. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Delta Airlines
06.2023 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Helped train new employees in safe practices and procedures.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Certified Deicer for Jfk deice core team.
Deli Manager
Los Morontas Deli
03.2021 - 06.2023
- Monitored food inventory and supplies to prevent waste.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
School Bus Driver
Consolidated Bus Transit
12.2017 - 03.2021
- Drove bus along assigned route, picking up students.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Supervised students during loading, unloading and on bus.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Created and enforced bus rules and kept expectations posted.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Education
A&P License - Aviation Maintenance
Vaughn College
New York 04-2027
GED -
West Side High School
New York01-2015
Skills
- Safety procedures
- Customer service
- Team leadership
- Crew assistance
- Dependable and responsible
- Airfield safety regulations
- Weight/balance loading
- Workload management
- Equipment inspection
- Aircraft safety checks
- FAA regulations
- Aircraft servicing
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Ramp Agent
Delta Airlines
06.2023 - Current
Deli Manager
Los Morontas Deli
03.2021 - 06.2023
School Bus Driver
Consolidated Bus Transit
12.2017 - 03.2021
A&P License - Aviation Maintenance
Vaughn College
GED -
West Side High School