Jordi Ayala
South Jordan,UT
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
5
5
years of professional experience
Work History
Loan Officer
Mountain America Credit Union
11.2021 - 04.2023
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Recommended loan approvals and denials based on customer loan application reviews.
Assistant Manager
Cafe Rio
02.2018 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented new learning strategies depending upon employees' skill levels.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT10.2020
Skills
- MS Office Expertise
- Serve Customer Needs
- Sales Expertise
- Team Player
- Cash Handling
- Banking
- Loan Application Management
- Calculate Payments
- Solution Planning
- NMLS Registration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working
Additional Information
Licensed Notary
Timeline
Loan Officer
Mountain America Credit Union
11.2021 - 04.2023
Assistant Manager
Cafe Rio
02.2018 - 08.2021
High School Diploma -
Taylorsville High School
Similar Profiles
Mickie SoderborgMickie Soderborg
Mortgage Loan Coordinator at Mountain America Credit Union, UnionMortgage Loan Coordinator at Mountain America Credit Union, Union
Vanesa ColinVanesa Colin
Member Service Representative at Mountain America Credit UnionMember Service Representative at Mountain America Credit Union
Eli ShepherdEli Shepherd
Knowledge Management Manager at Mountain America Credit UnionKnowledge Management Manager at Mountain America Credit Union
Cole IngrmCole Ingrm
Senior Loan Officer at Mountain America Credit UnionSenior Loan Officer at Mountain America Credit Union
Mercadez HazelwoodMercadez Hazelwood
Team Lead, Customer Experience Supervisor at Delta Air LinesTeam Lead, Customer Experience Supervisor at Delta Air Lines