Jordi Marrero
Miami,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Construction Assistant
Marcel Service Corp
05.2024 - Current
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.
Bartender/Restaurant Waiter
"El Bicky" Bar & Restaurant
02.2018 - 02.2023
- Helped management plan and serve bar menu exceeding customer expectations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Bartender/Restaurant Waiter
"La Roca" Bar Restaurant
10.2014 - 09.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/Restaurant Waiter
"La Maison" Bar & Restaurant
02.2011 - 10.2014
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
High School Diploma -
Fulgencio Oroz Gomez (Gastronony Academy)
La Habana, Cuba12.2011
Skills
- Customer service expertise
- Engaging personality
- Team player attitude
- Complex Problem-Solving
- Sales expertise
- Professional Appearance
- Highly reliable
- Strong multitasking
- Food Service
- Wine and liquor knowledge
- Food Preparation
- Fast Learner
Courses
- Bartender
- Kitchen A & B
- Bakery & Confectionery
Timeline
Construction Assistant
Marcel Service Corp
05.2024 - Current
Bartender/Restaurant Waiter
"El Bicky" Bar & Restaurant
02.2018 - 02.2023
Bartender/Restaurant Waiter
"La Roca" Bar Restaurant
10.2014 - 09.2018
Bartender/Restaurant Waiter
"La Maison" Bar & Restaurant
02.2011 - 10.2014
High School Diploma -
Fulgencio Oroz Gomez (Gastronony Academy)
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