Jordin Bragg
Grand Rapids
Summary
Dynamic professional with over 13 years of diverse experience in creative writing, office administration, professional cooking, and customer service. Holds a Bachelor’s degree in Creative Writing and English, along with an Associate’s in Culinary Science from a prestigious French-trained program, providing a strong foundation in creativity and technical skills. Exceptional communication, organizational, and leadership abilities support a proven track record in team management and process optimization while consistently delivering outstanding service in high-pressure environments. Committed to fostering collaboration and driving results that exceed expectations, ready to leverage expertise to contribute effectively to future endeavors.
Overview
17
17
years of professional experience
1
1
Certification
Work History
License Clerk Supervisor
Wooster License Bureau/Smart Customer Services ,LLC
12.2024 - Current
- Interacted with the public by answering questions and assisting with licensing and registration services.
- Received, reviewed, and processed applications for licenses and permits.
- Accurately recorded information into the BMV system for data entry.
- Collected and processed payments for licenses and permits.
- Maintained accurate records of applications, licenses, and other relevant documents.
- Ensured compliance with BMV policies and procedures.
Assistant Manager
Acres of Fun
07.2024 - 12.2024
- Helped run daily functions and managed small teams to ensure business efficiency and proper customer service.
- Created and applied new ideas for business growth.
- Managed party and event coordination.
Inventory Control Specialist
Meijer
09.2023 - 07.2024
- Controlled flow of inventory through inventory management systems.
- Regulated counts for inventory items.
- Audited inventory on a weekly basis.
- Picked and stocked items daily.
Line Cook
U.S. Department of Veterans Affairs
11.2022 - 08.2023
- Worked closely with a team of six, serving over a thousand guests weekly.
- Applied safety and food sanitation skills to maintain a safe and clean kitchen.
- Ensured appropriate labeling of all products for better kitchen communication.
- Communicated with superiors regarding sales and customer service.
Produce Clerk
Safeway
02.2022 - 10.2022
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
Receptionist
Crossroads Fitness Center
03.2021 - 10.2021
- Greeted guests and assisted members with operational needs.
- Assisted management with various administrative duties.
- Received and recorded payments for gym members.
Lead Cook
Gilmore Collection
03.2016 - 11.2020
- Supervised up to 12 team members, ensuring safety best practices and maintenance of all stations.
- Served an average of at least 500 customers per day.
- Advanced from line cook to lead cook, responsible for training new hires and writing training procedures.
- Established standard operating procedures for future trainees and trainers.
Garde Manger
The Restoration on King
11.2015 - 03.2016
- Monitored quality of raw and cooked food products to uphold health code standards.
- Determined food organization and presentation, establishing decorative food displays and directing staff in proper orientation.
- Utilized culinary techniques to create visually appealing dishes.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed close relationships with suppliers to source best ingredients.
- Participated in food tastings and taste tests.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Assisted with menu development and planning.
Cooking Intern
Crave Catering
08.2015 - 10.2015
- Cleaned kitchen counters, refrigerators, and freezers.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Read through recipes and set up ingredients for executive chef.
- Monitored food quality and presentation to maintain high standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Line Cook Intern
Circles on the Water
02.2015 - 07.2015
- Monitored food temperatures to meet quality and safety standards.
- Operated grills, fryers and ovens to cook food items.
- Followed company recipes and production standards to satisfy customers.
- Cleaned and sanitized work areas, utensils and equipment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cook
Apollo's Bistro
06.2014 - 02.2015
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated closely with servers to fully understand special orders for customers.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Cook
Monkey Bar and Grill
02.2013 - 05.2014
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
United States Marine
United States Marine Corps
01.2009 - 01.2013
- Served as a Corporal in the United States Marine Corps.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
Education
General Studies - Community college
Carteret Community College
Morehead City, NC05.2014
Bachelor of Arts - Creative Writing and English
Southern New Hampshire University
05-2023
Associates of Science - Culinary Science
Keiser University
11-2015
Skills
- Customer service
- Data Entry (Less than 1 year)
- Team management
- Microsoft Office
- Inventory Control (1 year)
- Strong written communication
- Calendar management
- Team leadership experience
- Sales
- Microsoft Outlook
- Communication skills
- Analysis skills
- Search Engine Optimization (SEO)
- Organizational time strategies
- Leadership
- Creative Writing
- Microsoft Office Suite Google Docs People and Operations Management Leadership
- Typing (10 years)
- English
- Event Planning (Less than 1 year)
- Organizational skills
- Microsoft Powerpoint
- Proofreading
- Data entry proficiency
- Document verification
- Teamwork and collaboration
- Telephone etiquette
- Bank deposits
- Reliability
- Problem-solving abilities
- Efficient workflow organization
- Administrative support
- Hospitality and accommodation
- Effective time management
- Proficient in typing at 70 wpm
Certification
Driver's License
Links
http://linkedin.com/in/jordin-bragg-259215284
Military Service
- Branch: United States Marine Corps
- Service Country: United States
- Rank: Corporal
- January 2009 to January 2013
Timeline
License Clerk Supervisor
Wooster License Bureau/Smart Customer Services ,LLC
12.2024 - Current
Assistant Manager
Acres of Fun
07.2024 - 12.2024
Inventory Control Specialist
Meijer
09.2023 - 07.2024
Line Cook
U.S. Department of Veterans Affairs
11.2022 - 08.2023
Produce Clerk
Safeway
02.2022 - 10.2022
Receptionist
Crossroads Fitness Center
03.2021 - 10.2021
Lead Cook
Gilmore Collection
03.2016 - 11.2020
Garde Manger
The Restoration on King
11.2015 - 03.2016
Cooking Intern
Crave Catering
08.2015 - 10.2015
Line Cook Intern
Circles on the Water
02.2015 - 07.2015
Cook
Apollo's Bistro
06.2014 - 02.2015
Cook
Monkey Bar and Grill
02.2013 - 05.2014
United States Marine
United States Marine Corps
01.2009 - 01.2013
General Studies - Community college
Carteret Community College
Bachelor of Arts - Creative Writing and English
Southern New Hampshire University
Associates of Science - Culinary Science
Keiser University
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