Jordin Green-Foreste
Valley Stream
Summary
Motivated professional with extensive experience in customer service, team leadership, and program coordination. Currently pursuing studies at Columbia University while seeking opportunities to leverage skills across diverse roles. Recognized for adaptability, strong work ethic, and quick learning capabilities. Committed to contributing effectively and achieving growth in any position.
Overview
5
5
years of professional experience
Work History
Teacher Assistant After-School Program Coordinator
St. Margaret's School
Rumford
01.2022 - 01.2023
- Supervised after-school activities and assisted students with classwork support.
- Organized schedules and managed daily program operations to enhance efficiency.
- Supported teachers with classroom management to promote an orderly learning atmosphere.
- Developed age-appropriate activities to engage and entertain children effectively.
- Provided homework assistance to students as needed to reinforce learning.
Shift Manager
McDonald's
Dallas
01.2020 - 01.2022
- Supervised team members during peak shifts to ensure operational efficiency.
- Handled cash transactions and resolved customer concerns effectively.
- Monitored inventory levels and placed supply orders as required.
- Trained new employees on customer service and cash handling techniques.
- Assisted in onboarding new staff to enhance shift operations.
- Maintained daily reports to track performance metrics and issues.
Shift Leader
Dilla's
Dallas
01.2019 - 01.2021
- Managed customer orders while coordinating team activities to enhance efficiency.
- Ensured clean, safe operations by overseeing inventory management and compliance standards.
- Verified accuracy of cash drawers during opening and closing shifts to prevent discrepancies.
- Delivered exceptional customer service, maintaining a positive attitude throughout shifts.
- Trained new employees on operational procedures to ensure effective onboarding.
- Resolved customer complaints promptly, maintaining professionalism and enhancing satisfaction.
Shift Manager
Chick-fil-A
Dallas
01.2018 - 01.2019
- Delivered excellent customer service while maintaining high satisfaction levels.
- Trained new staff on operational procedures and shift responsibilities.
- Verified accuracy of cash drawers during opening and closing shifts.
- Analyzed weekly sales data to identify trends and improvement opportunities.
- Managed inventory by monitoring stock levels and ensuring quality control prior to use.
- Maintained organized work environment through effective task delegation among staff.
Education
Bachelor of Science - Political Science
Columbia University
New York, NY06-2027
Associate of Applied Science - Business Marketing
Nassau Community College
Garden City, NY01.2023
Skills
- Event coordination and program management
- Verbal and written communication
- Problem-solving and adaptability
- Time management and multitasking
- Customer service and support
- Team collaboration
- Public speaking
- Microsoft Office proficiency
- Basic accounting skills
- Business management expertise
Awards
- Tambrands Scholarship, - Phi Theta Kappa Honor Society
Volunteer Experience
- Books Through Bars, 2025- Present
- The NEST Food Pantry, 2023- Present
Extracurricular Activities
Student Government Representative, Phi Theta Kappa - 2022-2024 Vice President, Entrepreneurship Club - 2024 Vice President, Make A Difference (M.A.D.) Club - 2024
References
References available upon request
Timeline
Teacher Assistant After-School Program Coordinator
St. Margaret's School
01.2022 - 01.2023
Shift Manager
McDonald's
01.2020 - 01.2022
Shift Leader
Dilla's
01.2019 - 01.2021
Shift Manager
Chick-fil-A
01.2018 - 01.2019
Bachelor of Science - Political Science
Columbia University
Associate of Applied Science - Business Marketing
Nassau Community College
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