Jordin Moody
Stanwood,WA
Summary
Hardworking Patient Care Coordinator bringing 6 combined years of experience in a healthcare setting. Expertise includes front office administration duties and strong customer service.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Treatment Plan Coordinator
Sound Dental Solutions
Arlington, WA
10.2018 - Current
- Maintained confidentiality of patient data and medical history.
- Insurance verifications
- Sending EOBs to third party billing company to be posted.
- Open Dental proficient
- Work closely with patients to deliver excellent patient care.
- Acted as main point of contact for patients and other offices.
- Send and handle electronic requests for referrals and xrays.
- Meet with patients and families to discuss care and plan of action for future.
- Explained upcoming treatment preparation, instructions and other facts to patients.
Front Office Coordinator
Integrated Rehabilitation Group
Mukilteo, WA
09.2016 - 10.2018
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Collect patient and client documents and information upon referral.
- Collect Copayments
- Go over treatment plans
- Submit Pre-Authorizations to the insurance companies
- Collected, sorted and distributed mail and prepared mail, messages and courier deliveries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Front Office
Beverly Park Chiropractic
Mukilteo, WA
03.2015 - 10.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone or postal mail.
- Supported various administrative duties by proofreading, transcribing and invoicing.
Education
High School Diploma -
Arlington High School
Arlington06.2011
Skills
- Insurance Verification
- Administrative and Office Support
- Appointment Scheduling
- Payment Collection
- HIPAA Compliance
- Office Administration
- Patient Care
- Patient Care Coordination
- Calm and Effective Under Pressure
- Customer Service
Timeline
Front Desk Receptionist/Treatment Plan Coordinator
Sound Dental Solutions
10.2018 - Current
Front Office Coordinator
Integrated Rehabilitation Group
09.2016 - 10.2018
Front Office
Beverly Park Chiropractic
03.2015 - 10.2015
High School Diploma -
Arlington High School
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