Jordin Sanchez
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Bilingual individual knowledgeable in spray finishing and spot painting techniques. Hardworking Lead Painter enforcing safety rules and policies to avoid work site mishaps and accidents.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Phoenix, AZ
06.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
Powder Coater
PW Athletic
03.2023 - 06.2023
- Safely operated industrial powder coating ovens to cure products.
- Inspected products closely to verify complete coating was achieved on over Number projects.
- Verified production workflow, quality parts and delivery met required timeframes.
- Checked parts to verify attachment of correct identification.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Prepared parts for coating and followed all procedures regarding powder coating application.
- Used metal pick hammers and punches to remove minor pits and dimples in body.
- Observed safety protocols set by company to avoid hazardous conditions.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Met exacting tolerances when sanding and sealing final finishes.
Front End Associate
Target
04.2022 - 02.2023
- Gathered shopping baskets and carts and relocated to designated areas.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Front End Associate
Walmart
07.2020 - 03.2022
- Gathered shopping baskets and carts and relocated to designated areas.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Facilitated cash, check and credit transactions on cash register with Number% accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Education
High School Diploma -
Trevor Browne High School
Phoenix, AZ05.2021
Skills
- Sanding
- Preparation of Parts
- Daily Logs
- Protective Coatings
- Product Specifications
- Coating Equipment Operation
- Safe Work Practices
- Safety Meetings
- OSHA Requirements
- Operational Safety
- Equipment Maintenance
- Production Goals
- Equipment Functionality
- Customer Orders
- Standard Operating Procedures Understanding
- Quality Control
- Customer Needs Assessments
- Visual Inspection
- Safety Compliance
- Active Listening
- Safety
- Fire Extinguishers
- Hazardous Materials
- Scissor Lifts
- Job Management
- Team Meetings
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
06.2023 - Current
Powder Coater
PW Athletic
03.2023 - 06.2023
Front End Associate
Target
04.2022 - 02.2023
Front End Associate
Walmart
07.2020 - 03.2022
High School Diploma -
Trevor Browne High School