Jordin Wilson
Louisa,VA
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 7 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
9
9
years of professional experience
Work History
Paitent Care Tech/Unit Secretary
VCU Health
02.2023 - Current
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Developed training protocols for new unit secretaries.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Child and Youth Program Assistant
The Army Child And Youth Services
10.2020 - 04.2022
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands and share by leading by example.
CNA
West Wood Manor
04.2020 - 08.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Unit Assistant
Samaritan Medical Center
04.2018 - 01.2020
- Maintained strong education of medical terminology and information regarding medications.
- Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
- Adhered to strict set of rules and policies concerning patient confidentiality.
- Assisted in development and implementation of policies, procedures and regulations for unit operations.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends, and family about medications and self-care skills.
CNA
Meadows
12.2017 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
CNA
Laurels Of Charlottesville
05.2017 - 11.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cashier/Food Preparation Worker
Wendys
11.2015 - 10.2016
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Organized and re-stocked various stations and self-service items.
- Packaged and stored food products following proper handling and preservation methods.
- Learned other teammates' work tasks to train as backup.
- Guaranteed customer satisfaction by quickly delivering orders.
- Monitored and maintained required food temperatures for safety.
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Transferred supplies and equipment between storage and work areas to support food preparation.
Education
High School Diploma -
Louisa County High School
Mineral, VA05.2017
No Degree - CNA Certificate
Louisa County High School
Mineral, VA05.2017
Skills
- Incoming Call Management
- IV Insertion
- Recording vital signs
- Heart Monitoring
- Grooming and Bathing Assistance
- Companionship and Emotional Support
- Feeding Assistance Expertise
- Direct Patient Care
- Attention to Detail
- Time Management
- Customer Service
- HIPAA Compliance Understanding
- Blood Glucose Monitoring
- Catheter Care
- Professional Bedside Manner
- Patient Services
- Data Collection
- EKG Interpretation
Timeline
Paitent Care Tech/Unit Secretary
VCU Health
02.2023 - Current
Child and Youth Program Assistant
The Army Child And Youth Services
10.2020 - 04.2022
CNA
West Wood Manor
04.2020 - 08.2020
Unit Assistant
Samaritan Medical Center
04.2018 - 01.2020
CNA
Meadows
12.2017 - 12.2018
CNA
Laurels Of Charlottesville
05.2017 - 11.2017
Cashier/Food Preparation Worker
Wendys
11.2015 - 10.2016
High School Diploma -
Louisa County High School
No Degree - CNA Certificate
Louisa County High School