Jordin Wilson
Louisa,VA
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 7 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
9
9
years of professional experience
Work History
Paitent Care Tech/Unit Secretary
VCU Health
Richmond, Va
02.2023 - Current
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Developed training protocols for new unit secretaries.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Child and Youth Program Assistant
The Army Child And Youth Services
Fort Polk, LA
10.2020 - 04.2022
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands and share by leading by example.
CNA
West Wood Manor
Fort Polk, LA
04.2020 - 08.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Unit Assistant
Samaritan Medical Center
Watertown, NY
04.2018 - 01.2020
- Maintained strong education of medical terminology and information regarding medications.
- Pleasantly interacted with patients, families, physicians and other personnel to create professional environment.
- Adhered to strict set of rules and policies concerning patient confidentiality.
- Assisted in development and implementation of policies, procedures and regulations for unit operations.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends, and family about medications and self-care skills.
CNA
Meadows
Louisa, VA
12.2017 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
CNA
Laurels Of Charlottesville
Charlottesville, VA
05.2017 - 11.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cashier/Food Preparation Worker
Wendys
Grodonsville, Va
11.2015 - 10.2016
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Organized and re-stocked various stations and self-service items.
- Packaged and stored food products following proper handling and preservation methods.
- Learned other teammates' work tasks to train as backup.
- Guaranteed customer satisfaction by quickly delivering orders.
- Monitored and maintained required food temperatures for safety.
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Transferred supplies and equipment between storage and work areas to support food preparation.
Education
High School Diploma -
Louisa County High School
Mineral, VA05.2017
No Degree - CNA Certificate
Louisa County High School
Mineral, VA05.2017
Skills
- Incoming Call Management
- IV Insertion
- Recording vital signs
- Heart Monitoring
- Grooming and Bathing Assistance
- Companionship and Emotional Support
- Feeding Assistance Expertise
- Direct Patient Care
- Attention to Detail
- Time Management
- Customer Service
- HIPAA Compliance Understanding
- Blood Glucose Monitoring
- Catheter Care
- Professional Bedside Manner
- Patient Services
- Data Collection
- EKG Interpretation
Timeline
Paitent Care Tech/Unit Secretary
VCU Health
02.2023 - Current
Child and Youth Program Assistant
The Army Child And Youth Services
10.2020 - 04.2022
CNA
West Wood Manor
04.2020 - 08.2020
Unit Assistant
Samaritan Medical Center
04.2018 - 01.2020
CNA
Meadows
12.2017 - 12.2018
CNA
Laurels Of Charlottesville
05.2017 - 11.2017
Cashier/Food Preparation Worker
Wendys
11.2015 - 10.2016
High School Diploma -
Louisa County High School
No Degree - CNA Certificate
Louisa County High School