Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
13
13
years of professional experience
Work History
Branch Manager
Sunbelt Rentals
12.2019 - Current
Oversaw daily branch operations, ensuring efficiency and adherence to safety protocols.
Managed (2) PC's of over $50 mil fleet
Developed and implemented strategies to improve customer service and satisfaction levels.
Managed inventory control processes, optimizing stock levels and reducing waste.
Trained and mentored staff, fostering a culture of continuous improvement, safe guidance and teamwork.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Assistant Manager
Sunbelt Rentals Oil & Gas
03.2018 - 11.2019
Immediately addressed problems with customers to promote quick and successful resolution
Managed (2) stores that averaged over $45 mil in fleet
Interacted with customers as they entered the store to determine what their needs were
Assigned work to team members based on company needs, personal strengths and job knowledge
Managed a team of 50+ people to carry out tasks for our customers safely and efficiently
Assisted in training new staff on safety protocols and operational procedures to ensure compliance.
Outside Sales Representative
Sunbelt Rentals Oil & Gas
03.2017 - 03.2018
Executed strategy to retain the current business while prospecting new clientele.
Developed strong relationships within major key accounts.
Reached out on cold calls/ stopping into new business.
Managed and serviced over $10 million fleet on rent within territory.
Strong focus on building in-person relationships within our key account companies and throughout our growing customers.
Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
Heavy Haul Dispatcher / Safety Coordinator
Sunbelt Rentals Oil & Gas Services
03.2015 - 03.2017
Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment.
Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment.
Scheduled and maintained driver schedules and DOT logs.
Worked closely with customer and outside sales representatives to achieve deliveries and moves.
Interview and hire new employees.
Create contracts for customer rentals.
Set-up and held safety meetings each week for our store.
Accommodations Manager
Peak Oilfield Services
11 2014 - 2 2015
Worked directly with the Rental Department and Sales Operations to achieve a successful business.
Supervised and managed the accommodation department of 25+ employees
Developed and rolled out new policies that not only benefited the overall income but the safety of the organization
Interviewed, trained and employed new employees to the company
Managed over $25 million in inventory (Trailer Houses, Septic, Tanks, Pumps, Etc).
Worked directly with customers to initiate packages for their jobs upcoming.
Developed and implemented processes to optimize accommodation arrangements, enhancing overall operational efficiency.
Rental Manager
Peak Oilfield Services
03.2014 - 11 2014
Managed and supervised a team of 25+ employees
Successfully looked over all contracts and invoices prior to being invoices
Interviewed, hired and mentored all employees
Supported and carried out all policies within the company
Managed over $10 million in fleet throught the rental department
Field Coordinator/ Outside Sales Representative
Peak Oilfield Services
12 2013 - 03.2014
Strong communication skills
Sold everything from generators, combo units, campers and trailer houses.
Negotiated pricing, packages and service agreements within the company guidelines.
Had face to face sales calls with business executives and management.
Followed up with existing customers on the current services we\' re providing and any future opportunities.
Made cold calls.
Built long term relationships with customers.
Made sure all invoices were being signed and completed by the customer in a timely manner.
Attended sales meetings once a week.
Outside Sales / Field Technician
Double T Oil-field Services
06.2013 - 12.2013
Held (2) positions as a start up company
Deliver/ set-up and pick up locations for customers.
Made cold calls and met with new customers to negotiate possible upcoming jobs.
Took orders and directives from customers
Visited clients on-site about our services and future opportunities