Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jordis Espinales

Anaheim,CA

Summary

Dynamic Patient Care Coordinator with a proven track record at Christopher Salem D.O., excelling in critical thinking and organizational skills. Enhanced patient satisfaction through effective communication and streamlined processes, while training staff to uphold high standards of care. Adept at appointment scheduling, ensuring efficient operations and timely responses to patient needs.

Friendly and compassionate with talent for effective communication and patient interaction. Possesses solid understanding of patient care protocols and proficiency in managing patient information and coordinating care services. Dedicated to improving patient experiences and ensuring seamless care delivery.

Developed exceptional communication and organizational skills in healthcare setting. Proven ability to manage patient information and coordinate care services. Seeking to transition into new field where these skills can be effectively applied and further developed.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

Christopher Salem D.O.
10.2023 - 12.2024
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.

Food Handler

El Torito Grill
04.2021 - 10.2023
  • Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
  • Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.

Education

High School Diploma -

Anaheim High School
811 W Lincoln Ave
03-2022

HVAC TECHNICIAN - HVAC

UEI College
10870 Katella Ave, Garden Grove
07-2025

Associate of Arts - Kinesiology

Cypress College
Cypress, CA
12-2024

Skills

  • Critical thinking skills
  • Organizational skills
  • Appointment scheduling

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Patient Care Coordinator

Christopher Salem D.O.
10.2023 - 12.2024

Food Handler

El Torito Grill
04.2021 - 10.2023

High School Diploma -

Anaheim High School

HVAC TECHNICIAN - HVAC

UEI College

Associate of Arts - Kinesiology

Cypress College