Jordon Adkison
Bonham,TX
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Correctional Officer
LaSalle Corrections
07.2021 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Responded to emergency situations and de-escalated hostile confrontations.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to inquiries from inmates and other members of public.
Factory Line Worker
Royal Case Company
02.2021 - 06.2021
- Reduced machine downtime by performing regular maintenance checks and promptly addressing issues.
- Maintained high product quality standards through thorough inspection of finished goods and immediate correction of defects.
- Collaborated with team members to meet daily production quotas consistently and efficiently.
- Enhanced workplace safety by adhering to company guidelines, participating in training sessions, and reporting hazards immediately.
- Contributed to a positive work environment by assisting coworkers when needed and maintaining open communication with supervisors.
- Operated various machinery proficiently, resulting in consistent product output while minimizing waste.
- Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
- Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
- Increased production efficiency by streamlining assembly line processes and identifying areas for improvement.
Sales Associate
Lane Bryant
01.2020 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Dress Barn / Dress Barn Woman
07.2018 - 11.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Gap Outlet
08.2017 - 12.2017
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
Education
High School Diploma -
Gaffney High School
Gaffney, SC05.2019
Some College (No Degree) - Sociology
USC Upstate
Spartanburg, SCSkills
- Crisis Management
- Facility Security
- Emergency Response
- Surveillance
- Crisis Intervention Training
- Self-Defense Techniques
- Negotiation
- Interpersonal Skills
- Multitasking Abilities
- Decision Making
- Public Relations
- Report Writing
- De-escalation Techniques
- Critical Thinking
- Stress Tolerance
- CPR Certification
- Mental Health Awareness
- Attention to Detail
- Conflict Resolution
- Teamwork Abilities
- Problem Solving
Certification
- TCole License - 1 1/2 yrs.
- CPR Training - 2 1/2 yrs.
Timeline
Correctional Officer
LaSalle Corrections
07.2021 - Current
Factory Line Worker
Royal Case Company
02.2021 - 06.2021
Sales Associate
Lane Bryant
01.2020 - 07.2020
Sales Associate
Dress Barn / Dress Barn Woman
07.2018 - 11.2019
Sales Associate
Gap Outlet
08.2017 - 12.2017
High School Diploma -
Gaffney High School
Some College (No Degree) - Sociology
USC Upstate