Jordon Davis
South Orange,NJ
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through three years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
8
8
years of professional experience
Work History
Office Coordinator
Swiss Madison
03.2021 - Current
- Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed established policies and procedures to maintain compliance with regulations.
- Assisted in audits preparation, ensuring all required documentation was easily accessible and up to date.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Distributed incoming mail from shipments, couriers and postal delivery to multiple departments within organization.
Sales Associate
Staples
02.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted with typing, data entry, and answering incoming calls as required.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Traveled to multiple locations for deliveries as needed
- Loaded truck and properly secured items to prevent damage for deliveries.
Confirmation Manager
Momentum Solar
04.2018 - 02.2020
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Accomplished multiple tasks within established timeframes.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Stocker
PetSmart
08.2016 - 01.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Education
High School Diploma -
Piscataway Township High School
Piscataway, NJ06.2011
Skills
- Friendly, Positive Attitude
- Records Management
- File Organization
- Calm and Patient Demeanor
- Schedule Coordination
- Office Management
- Customer Service
- Client Relations
Timeline
Office Coordinator
Swiss Madison
03.2021 - Current
Sales Associate
Staples
02.2020 - 03.2021
Confirmation Manager
Momentum Solar
04.2018 - 02.2020
Stocker
PetSmart
08.2016 - 01.2018
High School Diploma -
Piscataway Township High School