Jordon McDuffie
Montgomery,Alabama
Summary
Dedicated Customer Service Specialist and well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services. Talented and skilled multitasker comfortable juggling competing priorities with technical skills and fast learning adaptability.
Overview
6
6
years of professional experience
Work History
Bartender
Bonefish Grill
Montgomery, Alabama
05.2023 - Current
- Ensure accurate and timely preparations of 300 drinks per shift minimizing errors
- Maintained and conduct inventory of liquor, beer, wine, and other beverage items to avoid shortage of stock
- Uphold high standards of cleanliness in the bar area
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
Rideshare Driver
DoorDash
Montgomery, Alabama
05.2020 - Current
- Navigated routes using GPS systems for efficient delivery of food and other products.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with grocery and special drop off requests.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Notified customers of delays to decrease calls to support.
Sales Associate
The UPS Store Inc.
Montgomery, Alabama
10.2018 - 08.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling of flyers, signs, and banners for their businesses.
- Maintained and organized customer data and projects applying knowledge of computer application, including Microsoft Office (Word, Excel, and Photoshop).
- Weighed items on scales to determine correct shipping charges prior to shipment.
- Monitored stock levels of packaging supplies and requested replenishments as needed.
- Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
- Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
Education
Some College (No Degree) - Business Administration
The University of Alabama
Tuscaloosa, ALBootcamp - Software Development
Coding Dojo
Colorado Springs, COSkills
- Suggestive Selling
- Outstanding customer service
- Problem-Solving
- Program coding
- Application Development
- Microsoft Office
- Document Review
- Business Development
Timeline
Bartender
Bonefish Grill
05.2023 - Current
Rideshare Driver
DoorDash
05.2020 - Current
Sales Associate
The UPS Store Inc.
10.2018 - 08.2020
Some College (No Degree) - Business Administration
The University of Alabama
Bootcamp - Software Development
Coding Dojo